Customer Reviews

Very easy! I loved that the loaner was exactly like my vehicle. Everybody was so nice and and friendly.

Dave was professional and a gentleman. He listened to my needs and got me exactly the truck i wanted. Nothing but the best from the team at Ingersoll. Thanks!

My experience was extremely easy and very convenient. I will continue to use the dealership for all my needs. The service writer was very helpful as well as knowledgeable.

Needed new tire, had in stock, was promptly replaced. Only issue is to please explain purchased tire coverage in a more precise manner

I trust the entire team, from reception, service writer to the techs. I was taken back that my truck was diagnosed as needing a battery 2 months after being certified, and not covered by the bumper to bumper warranty that comes with the certification I paid for at purchase

the staff is great and I would highly recommend them

very friendly service writer that made everything go well from start to finish

Honest and dependable as well as use of courtesy car.

David patiently helped me get the best car for my needs at a great price. Thanks David!

As always, the service staff was very courteous and helpful. The waiting area was spic and span clean and my visit was an enjoyable one.

I am always pleased with my experience at Ingersoll. The employees are professional and efficient. The waiting area is comfortable and welcoming.

Very pleasant experience. Expert customer service, prompt service, and everyone is so kind and generous, and courteous. I actually look forward to getting my vehicle serviced when the time comes.

Five stars! Great

Satisfactory

I find everyone friendly and helpful

We were so impressed by the whole service experience! We were greeted as soon as we brought the car into the garage, and the intake procedure was handled professionally. We walked into the waiting area and happened to meet our salesman, Phil. It was a pleasure to see and converse with him. After a short amount of time, our car was finished. Sign out was quick and easy, and the work that had been done was explained to us very clearly. We walked outside and found our now clean car that had been washed at the dealership. We are extremely pleased with all of our interactions with Ingersoll Auto of Danbury and have already recommended it to friends and family. Everyone has been friendly, courteous, and more than cooperative. We especially enjoy seeing the embroidered shirts that the employees wear with their beginning dates of service. It says a lot when people stay at a dealership for a long time, and that dedication is evident among all of the Ingersoll staff, from the person who set up the appointment (within two days!) to the person who was straightening up the snack area in the waiting room. Thanks so much! Patty and Phil D'Amato

Professional and friendly staff.

Even though the roads were terrible with a snowstorm, they were still very accommodating and were able to drive me back to Ridgefield after dropping my truck off for its service. The service department was very clean and friendly.

Write up was immediate, service writer was quick and polite. Waiting area very clean and ordered. I was offered refreshment and the wait time was wasn't long.

The work to be done on the car was explained in detail. People were polite and very helpful. The wait was not long. The car was return in a clean and great running condition.