1507 Reviews Found
Confirmed Service Customer
Was in for routine service, set up appointment as waiting for my car. I was there for 3 hours for this service. They had to get a part from a parts store and it took forever. Not too happy about that.
Debra K.
Newtown
Business Response
Hi, thanks for taking the time to leave us this feedback. Take care!
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Confirmed Service Customer
Very thorough checkup of my vehicle. Very professional and customer service friendly
Gerard K.
Hopewell Juction
Business Response
Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I had a very good experience buying our new Tahoe with Lisa Provenzano
Mario C.
Norwalk
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto Of Danbury! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again!
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Confirmed Service Customer
Dawn and Shep are always very responsive to my needs. They always communicate with me exactly what is going on with my truck. Great people to deal with.
Steven R.
Brewster
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again!
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Confirmed Service Customer
Customer Service is knowledgeable and courteous. I was able to get an appointment very quickly. Drop off and pick up was easy and quick.
Barbara D.
Danbury
Business Response
Hi, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. We hope to be of service to you again!
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Confirmed Sales Customer
Had the car I wanted and made the experience fast and picked up my new vehicle
Kristen I.
Fairfield
Business Response
Hi, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto Of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Service was done on time and short wait. Service attended was very Knowable , friendly and present to deal with.
Patrick P.
New Milford
Business Response
Hi, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto Of Danbury! We hope to see you here again.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto Of Danbury! We hope to see you here again.
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Confirmed Service Customer
I have been a customer of Ingersoll Auto for over 20 years and have had my vehicles serviced there regiliously. This past experience was the least satisfactory in 20 years. While I understand that the service representatives are very busy and are probably understaffed, I placed 3 calls during the day to check on the status of my vehicle and it wasn't until after 4:00 p.m. that I received a response. I was very disappointed with the lack of communication.
Gabrielle L.
New Fairfield
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to our Service Consultant at (203) 885-7774 when you have a chance. We value your business and your input so we hope to hear from you.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Hi, thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto Of Danbury for all your vehicle needs!
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Confirmed Service Customer
Everything went smooth. Competitive pricing and great service.
Jeff F.
Newtown
Business Response
Hi, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Confirmed Sales Customer
The Dealership could not have been more helpful, or attentive when it came to my new car needs. Jim, the sales manager, was diligent in making sure I had the best experience possible. Danny, who delivered my car to me, was knowledgeable, kind, and lovely to deal with. The owner runs a wonderful establishment, where I will continue buying my vehicles in the years to come!
Nicole E.
DANBURY
Business Response
Hello, it is great to hear our sales consultant was so helpful in your search for your new car! Thank you for choosing Ingersoll Auto Of Danbury as your first choice for all your vehicle needs!
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Confirmed Service Customer
The folks I encounter each time I come are FABULOUS especially Sarah who took care of me. John Gallagher is always his very fine and welcoming self!!!!! Tom Olivia who I spoke to in order to set up the appointment could not have been more helpful, as always!!!!!
Sisters D.
White Plains
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ingersoll Auto Of Danbury! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Service technician Kai Djonne was courtesy, knowledgeable and efficient. Service was prompt. Facility was spotless. Never a bad experience at Ingersoll Auto.
Eugene V.
Sandy Hook
Business Response
Hi there, thank you so much for your positive comments about Ingersoll Auto Of Danbury! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The service advisor was friendly, polite and efficient.
Mary C.
New Milford
Business Response
Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto Of Danbury!
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Confirmed Service Customer
Clean and felt very safe waiting for my. The customer service was excellent
Dawn M.
Danbury
Business Response
Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The car wasn't ready when they said it would be. Also the service advisor never explain everything that was on the service report. The report said one that we may need tires and brakes. It was never explained how bad either one was. The report also said they filled the car with gas and it had same 1/4 of tank when dropped the car off.
Dorothy B.
Bethel
Business Response
Hello, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, we would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.