1877 Reviews Found
Confirmed Service Customer
The service has been great. From the check in, to the service and then getting my car back Ingersoll service Dept. has been informative, on time and has competitive pricing. I will continue to use them for my GMC truck service needs.
Steven C.
Brookfield
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Confirmed Service Customer
From the moment you enter in the door, staff is ready and happy to help. It's so refreshing to see such smiling faces. They take care of everything. From the tech who is responsible for my car, who kept me advised of the status via text, to the shuttle drivers being so pleasant, it is a wonderful overall experience. Thank you.
Mary C.
Sandy Hook
Business Response
Thank you so much! It is great to hear our service consultants took such great care of you! We hope to be of service to you again down the road.
Confirmed Service Customer
Excellent service and very clean waiting area, and restrooms, and providing refreshments while we wait
Jacquelyn B.
Bethel
Business Response
Thank you for your review of our retail facility! We're happy you found our team members to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again!
Business Response
Hi, thank you for the high star rating! We hope to be of service to you again!
Confirmed Service Customer
The entire staff from my drive thru to pick up greated me an made me feel like more than a consumer they made me feel like family
Victor E.
Bethel
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Business Response
We are happy to provide such great service. Please let us know if there is anything else we can do for you; we are more than happy to help!
Confirmed Service Customer
My car was clean when I arrived at the dealership. Unrequested they washed it without drying it which created extra work for me.
George G.
Bethel
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! Have a great day!
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. Have a great day!
Confirmed Service Customer
Ingersoll sets the bar for customer service, other dealerships have a long way to go to catch up.
Douglas D.
New Fairfield
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope you have a great day!
Confirmed Service Customer
During regular maintenance for 25K miles checkup a lug post on one of my tires was found to be defective. Even though I had to wait for 4 hours for the part to be obtained, my vehicle was serviced and returned to me in perfect shape. The service department kept me informed, offered me substitute transportation and provided me with beverages in their waiting lounge.
Robert W.
Danbury
Business Response
We appreciate your wonderful feedback of your recent experience with us. It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Ingersoll Auto of Danbury!
Confirmed Service Customer
Easy in, easy out. Service and all IA staff are always friendly, respectful, responsive, and knowledgeable. Building is super-clean with many people around to help and just provide a smile.
Connie M.
Kent
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs! Have a wonderful day!
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Confirmed Service Customer
Quick and easy... they only performed recalls. We will see what happens once the leaking back window starts. That has been a nightmare for people I���m reading online.... hopefully mine doesn���t leak but will need a great dealership to handle it.
Marc T.
New Milford
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. Have a great day!
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Guest Care Center at (203) 885-7774 when you have a chance to discuss this matter in more detail. We look forward to hearing from you. Take care.
Confirmed Service Customer
Great service as expected from the friendly people at Ingersoll. The one negative was that I plan to work from my lap-top when having my vehicle serviced, and the WIFI was not working well. A number of customers all experienced the same problem. Looking forward to a 5-Star experience next time!
Michael L.
Bethel
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Confirmed Service Customer
I love your use of technology to make check in,
George M.
Sandy Hook
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.