Customer Reviews

Bob is always very helpful and considerate with my needs in purchasing a car. This is my 3rd car buying from Bob.

Every time I go to the service department, everyone is friendly and helpful. I have always been treated well and would recommend anyone to use Ingersoll. We have been using them as our personal as well as our company vehicles for over 10 years.

Thank you to Pam Miller for contacting me about an issue we had and making me a happy. Outstanding customer service.

I brought my car in for a recall and a maintenance. A day later my breaks weren’t working properly. Called and spoke to Gina. She dismissed my concerns. Was rude, and seemed side tracked by someone she was whispering to in the background. After I insisted my car be looked at and explain I needed a car with a third row bc I have 4 kids in car seats she said she would get back to me. Called me back saying she had a car for me. I reiterated that I NEEDED the third row. Neve called me back. A whole day passed, I called and left a message for her. Finally called me back a day later. COMPLETELY UNACCEPTABLE!

Very good service

great selection. nice people. good experience.

Same as I always write great job keep up the good work.

This is a repeating problem. I was told the exact same thing the last time I brought my car in for this condition. "make sure your phone's operating system is up to date, replace the charging cord for the phone." There was more attention paid to me than my car. I have had this car for two years and eight months. I have had no problems operating this system with and without the cord for over the first two years. It's obvious my understanding of usage of the system is not at fault. I now face the necessity of bringing the car back for a third time to get some resolution.

Feel like Cinderella. When I pull up to bldg doors open and people appear out of nowhere to greet and assist. Overall a great experience rather than just another chore.

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Very professional, courteous service from the girl on the phone who knew how to make the initial process of my recall claim, identify the details of the recall and set up my appointment (got repeated follow up reminder emails for my appointment ) to the service manager who checked me in and back out after my service took just exactly the amount of time as the estimate they gave me. Night and day difference from a much closer dealer I attempted to make my appointment with before I chose Ingersoll.

your service dept has to be one of the best lot of communication and super fast and very clean, great job thank you .

The experience was as good as could be expected when waiting for my vehicle which was being serviced to address a recall

The best as always.

Pleasant experience and everyone I dealt with was great.

This is not my first lease with Ingersoll or with Charlie Toussaint. I would never go to another dealer. I recommend both the dealer and Charlie to others. It is always the best experience from beginning to end.

Arrived 30 minutes early for my appointment. They had me checked in and with my scheduled loaner car within 15 minutes.

Everything was installed and in a timely fashion.

Very pleased with salesman Phil Lariccia he was both very helpful and responsive to our questions and concerns.

Thanks to Kurt our sales rep that sold us the new traverse and equinox in July for getting this problem fixed and my wife a loaner car. It’s unfortunate that it was not fixed the first time we brought it in and no loaner was given or offered.