1396 Reviews Found
Confirmed Sales Customer
I was looking for a new silver Equinox initially. Phil was able to find a beautiful new silver Terrain that was on the lot! I am even happier with the Terrain than I think I would have been with the Equinox. I love it! Thanks Phil!
Linda W.
new milford
Business Response
Thanks, Linda! It is great to hear our sales consultant Phil was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Business Response
David, we appreciate the wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Brought car in for oil change, filter,rotate tires. Also for one of my key fobs that didn’t work.(Battery was placed upside down by mistake by my son.) Told my car battery was dead. Battery was replaced in Feb.2021 by Ingersoll. Told charge for service was $489.00 with new battery. After I left the dealership I noticed my tires weren’t properly inflated. Needless to say I felt I was ripped off. Bob Hansen
Robert H.
Bethel
Business Response
Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact John Juraska, Service Director at (203) 885-7774 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Chris, thank you for your review of our retail facility, Chris Dalla Riva! We hope to be of service to you again!
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Business Response
George, your wonderful feedback and rating mean a lot to us. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Confirmed Service Customer
Brad in service was extraordinary. The best. Truly went the extra mile to help and accommodate me. Thanks Brad
Len F.
Danbury
Business Response
Len, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Dropped my car the day before no problem, had it back the next day right before I expected.
Edgar L.
Danbury
Business Response
Edgar, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Ingersoll is the best they had a loaner waiting for me to fit my family of five a clean suv with a full tank of gas. My car was done a in two days . Brad and Shep are the best . Glad to have these people
John T.
Goshen
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Business Response
Anna, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
Only the service needed was recommended. They did a good job.
Gary S.
Danbury
Business Response
Gary, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Sales Customer
Over the top customer service from the moment you arrive until you leave. Outstanding sales and service team and state of the art facility. Total confidence that my family's automotive needs are being met and will be taken care of in the future. Thanks team Ingersoll!
David I.
Newtown
Business Response
David, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Routine battery change took 5 days, unacceptable. Lack of return calls, then when call were returned no message was left and no caller ID to acknolege who was returning call. Service rep said they would deliver car to residence and did not follow thru. I will be using other service providers in the future and another dealership when purchasing another
George C.
Brookfield
Business Response
George, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
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Confirmed Service Customer
Only problem with my visit was that I was told my car would be ready by 5:00 pm but I had to continually ask people why it was taking so long. Finally around 5:30-4:45 someone looked into the delay and got my car
Michael S.
Danbury
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Business Response
Lee, thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Confirmed Service Customer
Professional , timely completion of work. Good communication.
David W.
Monroe
Business Response
David, thank you so much for your positive comments about Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Confirmed Service Customer
Top customer service everyone very professional and caring. thank you
Maria W.
Newtown
Business Response
Maria, thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Confirmed Service Customer
Very friendly and professional staff. All services done within the expected time frame. Outstanding service department
Susan M.
Manchester
Business Response
Susan, we appreciate your wonderful feedback on your experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Laura, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Savuth In was a pleasure to deal with. I can’t say the same about upper Management
Kevin K.
Brookfield
Business Response
Kevin, we appreciate your feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!