1895 Reviews Found
Business Response
Hi, we're happy to hear you received great service. We sincerely value your business and look forward to your next visit. Take care!
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Confirmed Service Customer
Jeff made ending my lease and buying my car painless and timely.
Heidi S.
WOODBURY
Business Response
Hi, we are very happy that Jeff provided you with a positive experience! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs. Drive safe!
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Business Response
Hello, thanks for your 5 stars. We hope to be of service to you again in the future. Take care!
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Confirmed Service Customer
Was really good everyone very nice and friendly way better them I expected
Willian M.
DANBURY
Business Response
Hi, thanks for your praise and kind comments about our team members. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Business Response
Hello, we're glad you had a great experience with us! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs. Have a nice day!
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Confirmed Service Customer
They got us right in addressed the problem and got the car back to us in a timely manner.
Robert M.
DANBURY
Business Response
Hi there, we're so happy we were able to help you out! We hope to be of service to you again. Have a great day!
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Confirmed Sales Customer
Shep and Savuth are the best people to deal with, respectful, caring and supportive made the purchase of my new car a wonderful experience. By the way this is my 3rd purchase from Shep at Ingersoll Danbury. God willing I’ll keep on going back.
Lily M.
PAWLING
Business Response
Thank you for being one of our returned guests. We value your feedback and look forward to seeing you again in the future. Take care!
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
Had a low tire light on, came into service was greated right away. And was in and out with in a hour. That's what I call service.
Daniel G.
BROOKFIELD
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
As usual your agent was knowledgeable helpful friendly and made our experience the best it could be
James T.
CARMEL
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
this is the 1st time that I didn't have to point out that they forgot to grease the 8 grease fittings
Tom H.
NEW FAIRFIELD
Business Response
Hello, we’re happy to hear you are satisfied with the service we provided. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact John Juraska, our Service Director, at (203) 885-7774 at your earliest convenience. We hope to hear from you soon.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
I value honesty and you don’t try to sell me service I don’t need
Laura W.
THOMASTON
Business Response
Hi, thank you for sharing your positive experience. We always strive to be honest and upfront with our guests. We can't wait to see you again.
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Confirmed Sales Customer
As in the past, my experience had been very good. I’m a repeat customer and Phil Lariccia has been extremely helpful with getting us into a new car. Very satisfied with everyone, everyone’s so nice and courteous.
Karen D.
DANBURY
Business Response
Congratulations on your new 2019 Chevrolet Equinox. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs! Take care!
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Business Response
Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road!
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Business Response
We appreciate your wonderful feedback of your recent service experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Brought in my truck a 2nd time for known "shudder" issue TSB 18-NA-145. My truck continues to shudder at low speeds, despite adjust trie balance and allignment on all sets of tires. Service manager insists shuddering is "normal" for this kind of truck and compared it like driving a manual with a gear selected to low.. I owned 12 different vehicles new, old, and in between, in none of them was constant shuddering normal. This is not acceptable on a 3 years old 25k mile vehicle. Truck shudders at all times between 30-42mph which constitutes 60-80% of my driving.
Jeremy S.
SHRUB OAK
Business Response
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 885-7774 when you have a chance. We hope to hear from you.
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Confirmed Service Customer
The only negative about taking my car to your garage is that your prices are more expensive then other garages. You have increased your charges. Certain jobs I will have to take my car elsewhere. I am on retired fixed income
Patricia M.
DANBURY
Business Response
Hello, thank you for your 4 stars. We regret to hear that you were not completely satisfied with your experience, and we are always happy to address any concerns or questions if you will reach out to us directly. We hope you have a great day.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.