2046 Reviews Found
Confirmed Service Customer
I left the car there overnight for you to working on it first thing in the morning. You did that and had the car ready by 12 noon.You called and explained everything that was done to the car. You also explained that everything was covered under warranty.
Dorothy B.
BETHEL
Business Response
Hello, thank you for sharing your positive experience. We always strive to give you accurate service estimates. We can't wait to see you again.
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Confirmed Service Customer
The service dept fit me to an already busy schedule and was pleased with response time
Daniel P.
NEW FAIRFIELD
Business Response
Hello, thank you for the 5 star review. We are happy you received fast service despite how busy we were! We look forward to seeing you again.
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Confirmed Sales Customer
My favorite part of the experience was being offered the opportunity to take the car for an extended test drive overnight.
Stacey L.
RIDGEFIELD
Business Response
Hi, thank you for the feedback. We are more than happy to offer you an extended test drive. We hope you have a wonderful day.
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Confirmed Sales Customer
Patrick was very nice, professional. and explained everything to me very well.
Patricia E.
NEWTOWN
Business Response
Hello, thank you for sharing your positive experience. We are happy Patrick was very nice and professional. We can't wait to see you again.
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Confirmed Service Customer
Nick explained what the problem was and how they would fix it in a detailed and simple way!
Michael G.
NEW MILFORD
Business Response
Hello, thank you for the 5 star review. We are happy Nick was able to explain your repairs in detailed, yet simple way! We look forward to seeing you again.
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Confirmed Service Customer
It was a pleasant experience from start to finish.
Danbury A.
DANBURY
Business Response
Hello, thank you for the 5 star review. We are happy you had a pleasant experience. We look forward to seeing you again.
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Confirmed Service Customer
No problems..waiting room is very comfortable
Dorothy L.
DANBURY
Business Response
Hi, thank you for the feedback. We are happy you enjoyed the waiting room. We hope you have a wonderful day.
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Business Response
Hello, thank you for sharing your positive experience. We always strive to give you a smooth experience. We can't wait to see you again.
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Confirmed Service Customer
people always treat you right. nice place to wait, timely service.
Victoria B.
NEWTOWN
Business Response
Hello, thank you for the 5 star review. We always strive to treat our guests well. We look forward to seeing you again.
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Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you again for choosing Ingersoll Auto of Danbury and we hope to see you again.
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
Very pleased to see that you honored the commitment you made to me in 2018 for 2 free oil changes for the next 2 years after a service problem then.
John F.
NEW MILFORD
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
From when you arrive, the processes is all well planned out.
Joseph P.
BROOKFIELD
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
Dropped off my car for an oil consumption test & oil change. Tech called & left message that vehicle was ready with no details. Called back & requested details with no response so called and spoke with manager. Picked up car next am & check engine light was on & wasn't when car was dropped off. Tech told husband light was on and would cost $149 to check it. No mention at all if check engine light being on in service report & no one notified us of it. Service manager again notified of issue & they confirmed no mention in report.
Ann L.
BETHEL
Business Response
We appreciate your comments,. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 885-7774 when you have a chance. We hope to hear from you.
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
I’m still waiting for the service manager to get back to me three days ago on one of the issues I brought the car into I don’t believe he actually looked at the car to assess it when my car was there all day
Deborah R.
WOODBURY
Business Response
Thank you for taking the time to leave us your comments, Deborah. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to John Juraska, Service Director at (203) 885-7774 so that we can work towards a resolution. We hope to hear from you soon.
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Confirmed Service Customer
The check engine light was on and they quickly determined it was the catalytic converter. The only thing that would have made the experience better, would have been if the part was in stock.
Stephen K.
SANDY HOOK
Business Response
Hello, thank you for sharing your positive experience. We are happy your issue was quickly determined. We can't wait to see you again.
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Confirmed Service Customer
Customer service was excellent as always. Thank you for everything you do!
Brett R.
PLANTSVILLE
Business Response
Hi, thank you for the rating. We will always strive to give you excellent service! Have an awesome day.