The car salesman that we worked with, Jamie, was great to work with. He was friendly and worked with us to get us close to our goal payment. However, we were very disappointed with the car delivery aspect. When we got home with our new truck, we discovered that our headlight and daytime running light were both out on one side. We brought the truck back in and we found out they needed to order a part and were left without our new truck for multiple days. Jamie worked to get us a similar rental, but it was very disappointing that the truck was not inspected and this was not addressed before we took the truck home.
Thanks for reaching out to us. We regret to hear you had such a disappointing experience shopping for your next vehicle. Please reach out to Tom Oliva, Sales Manager at (203) 885-7774 so we can discuss your experience in more detail.
As always, awesome servicing from a department that is second to none. Todd Ingersoll and John Juraska have assembled a team that other dealerships dream about. Competent and courteous from the moment you walk in the service bay, to the time you get in your freshly washed vehicle.
This is the first time we got attitude from your service department. This was disappointing to say the least. I hope your people don't forget that we are the client. We have many options for our Enclave's service.
Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, our Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
I drive roughly an hour to get my truck serviced at this dealership. I also purchased the vehicle from this dealership despite living closer to 3 other Chevy dealerships (one of which I drive by on the way). It���s run flawlessly and it is kept so clean that I wouldn���t consider going anywhere else during the pandemic we are dealing with. Always a pleasure going here.
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ingersoll Auto of Danbury!
Perfect experience from start to finish! Great customer support when scheduling, invoice easily access via email and the follow up by Don when done! Even paying over the phone we pleasant! Thank you very much for making this a breeze!
We set high expectations for ourselves so it's gratifying to see you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!