2004 Reviews Found
Confirmed Service Customer
My experience this time was unsatisfactory. I worked with despina sanango she was rude and talked over me. I had to call Gm to find out if my car was or wasn’t covered. She basically said I should pay the full amount, without even contacting Gm. I felt like she was only looking out for the dealership and had no regard for my situation.
Albert B.
SOUTH SALEM
Business Response
Thank you for taking the time to leave us your comments. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to our Team Leader at (203) 885-7774 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
Was this review helpful?
Confirmed Service Customer
came in for a recall with short notice and they took care of me right away got me done in less time than expected thanks jim
James R.
BETHEL
Business Response
Thank you for your feedback! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Was this review helpful?
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Was this review helpful?
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Confirmed Service Customer
Recall appointment was fast and perfect estimated time of completion with an oil change. Friendly staff and clean accommodations.
Timothy B.
NEW MILFORD
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Confirmed Service Customer
Everyone was so friendly and helpful. Dave Bruckenthal is the best!!
Michele M.
CARMEL
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Was this review helpful?
Confirmed Sales Customer
Excellent sales and support team, actually an enjoyable experience
Jared B.
BROOKFIELD
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Was this review helpful?
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Business Response
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 885-7774 when you have a chance. We hope to hear from you.
Was this review helpful?
Confirmed Service Customer
My service writer was very good an professional.
Alfred P.
NEWTOWN
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury. We hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
I wasn't intending on bringing my car back to have service since the time before that my car was damaged during an oil change. But I needed an oil change asap so I guess the availability was good. its just every time I come for service there is an issue.
Marinna R.
CARMEL
Business Response
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 885-7774 when you have a chance. We hope to hear from you.
Was this review helpful?
Confirmed Service Customer
So far my experience has been very good coming to your dealership. Things that need to be taken care off I don’t quickly and thoroughly
Hajrije T.
SHERMAN
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. Take care!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Thank you again for choosing Ingersoll Auto of Danbury and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Our sales person was extremely professional and knowledgeable. This is the first truck we purchased with a specific use to trailer our horses We were particularly concerned about the ability of the truck to safely trailer our horses. To be honest our initial intention was to purchase a Ford F150 but after looking at the GMC sierra AT4 and speaking with Anton we were convinced this truck would be perfect for our needs. Anton made the entire process very seamless and at no time did we feel pressured .
Kenneth T.
NEWTOWN
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Was this review helpful?
Confirmed Service Customer
The truck was returned from a warranty service the week prior for the bed cover hold down brackets. a couple of days after returning home, I open the bed to discover that not only were the brackets not replaced, they had been disconnected so there was nothing holding the bed cover to the bed. I returned and they took it in immediately. Two hours later, I was informed that they needed to order the par. The service technician, Don was accommodating and I am waiting to see how this is ultimately resolved before I decide what I think. Problems can happen, it is how hey are resolved that make the difference in the quality of the dealership.
Alan M.
RIDGEFIELD
Business Response
Hi, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please feel free John Juraska, Service Director at (203) 885-7774. Take care!!
Was this review helpful?
Confirmed Service Customer
Dawn was wonderful. Resolved all the issues discovered during my last visit.
Sara E.
BROOKFIELD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
Was this review helpful?
Confirmed Service Customer
It took over 2hrs. for a oil change, tire rotation & multipoint inspection. Needs to be quicker for a scheduled appointment.
Carol S.
LITCHFIELD
Business Response
Hello, thank you for sharing your positive experience and valuable feedback! We can't wait to see you again, have a great day.