Ingersoll is the best they had a loaner waiting for me to fit my family of five a clean suv with a full tank of gas. My car was done a in two days . Brad and Shep are the best . Glad to have these people
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Over the top customer service from the moment you arrive until you leave. Outstanding sales and service team and state of the art facility. Total confidence that my family's automotive needs are being met and will be taken care of in the future. Thanks team Ingersoll!
Routine battery change took 5 days, unacceptable. Lack of return calls, then when call were returned no message was left and no caller ID to acknolege who was returning call. Service rep said they would deliver car to residence and did not follow thru. I will be using other service providers in the future and another dealership when purchasing another
George, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
Only problem with my visit was that I was told my car would be ready by 5:00 pm but I had to continually ask people why it was taking so long. Finally around 5:30-4:45 someone looked into the delay and got my car
As always, your staff was a pleasure to work with. Thank you for your excellent service and all your help. That is why you guys are the best dealership to deal with. I feel I can trust the advice and guidance your crew gives me.