1643 Reviews Found
Confirmed Sales Customer
The car salesman that we worked with, Jamie, was great to work with. He was friendly and worked with us to get us close to our goal payment. However, we were very disappointed with the car delivery aspect. When we got home with our new truck, we discovered that our headlight and daytime running light were both out on one side. We brought the truck back in and we found out they needed to order a part and were left without our new truck for multiple days. Jamie worked to get us a similar rental, but it was very disappointing that the truck was not inspected and this was not addressed before we took the truck home.
Stephanie M.
CARMEL
Business Response
Thanks for reaching out to us. We regret to hear you had such a disappointing experience shopping for your next vehicle. Please reach out to Tom Oliva, Sales Manager at (203) 885-7774 so we can discuss your experience in more detail.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
As always, awesome servicing from a department that is second to none. Todd Ingersoll and John Juraska have assembled a team that other dealerships dream about. Competent and courteous from the moment you walk in the service bay, to the time you get in your freshly washed vehicle.
Richard F.
Bethel
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything went very well and my car feels brand new again!
June C.
Newtown
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Was this review helpful?
Confirmed Service Customer
This is the first time we got attitude from your service department. This was disappointing to say the least. I hope your people don't forget that we are the client. We have many options for our Enclave's service.
Robert C.
Wilton
Business Response
Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, our Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
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Confirmed Service Customer
Great service but the prices are out of line for an oil change and air filter close to $100. I can go to jiffy lube or other places for a lot cheaper!
Bradley A.
New Milford
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
Always prompt, clean and solve my issue perfectly
Rich B.
Southbury
Business Response
Hi, we really appreciate your positive review! Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
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Confirmed Service Customer
I drive roughly an hour to get my truck serviced at this dealership. I also purchased the vehicle from this dealership despite living closer to 3 other Chevy dealerships (one of which I drive by on the way). It���s run flawlessly and it is kept so clean that I wouldn���t consider going anywhere else during the pandemic we are dealing with. Always a pleasure going here.
Shaun G.
WAPPINGERS FL
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ingersoll Auto of Danbury!
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Confirmed Sales Customer
I appreciated the attention and service given to my wife and I. Thanks to Todd and his staff!
Ross M.
Newtown
Business Response
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Everything was great from start to finish. From the salesman to the finance officer all went very smoothly. I was treated very Courteously. They promptly answered all my phone calls and questions.
Vincent M.
Poughquag
Business Response
Hi there! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!
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Business Response
We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!
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Confirmed Service Customer
Ingersol has a Professional service team. Well organized, polite, courteous. I highly recommend Ingersol Service
Tom B.
North Salem
Business Response
Hello, thank you so much for your positive feedback! Your recommendation means so much to us and we're happy to have earned it. Safe travels!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
Hello, it's great to hear you found our sales team to be so friendly and kind! If there is anything else we can do for you, please don't hesitate to reach out to us. Have a wonderful day!
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Confirmed Service Customer
Perfect experience from start to finish! Great customer support when scheduling, invoice easily access via email and the follow up by Don when done! Even paying over the phone we pleasant! Thank you very much for making this a breeze!
Patricia Y.
Carmel
Business Response
We set high expectations for ourselves so it's gratifying to see you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
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Confirmed Service Customer
Herb does a great job at communication with his client - Thanks
Joseph D.
Danbury
Business Response
Thanks for highlighting some of our team who helped make this such a great service experience! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Business Response
We appreciate your positive feedback of your experience with us. Thank you so much for choosing Ingersoll Auto of Danbury, and have a great day!
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Confirmed Service Customer
I needed a quick turnaround on a Service issue and they were able to fit me in , solve the problem and get me on the road again.
John M.
Redding
Business Response
Hello, we're so glad to hear we could really help you out! Please don't hesitate to reach out to us if you ever need anything else. Have a great day!