Our Reviews
Keith M|2022 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
The staff was very courteous and welcoming.
5/11/2025
Keith, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEWTOWN, CT
James S|2017 Buick Encore
Confirmed Service Customer
5/9/2025
Check Engine Light is back on after about 30 miles of driving. I have a photo of the mileage reading and the Check Engine Light. I did check that the gas fill cap was installed properly. I have not yet scheduled another service appointment. I'm still trying to decide my next course of action since Ingersoll has not been able to solve the problem. My emissions inspection was due April 23rd, and there is a 30 day grace period.
5/15/2025
James, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
BROOKFIELD, CT
Michael P|2024 Chevrolet Corvette Z06
Confirmed Service Customer
5/9/2025
Great people, prompt service and support, great technicians
5/12/2025
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Newtown, CT
Klaus E|2025 GMC Canyon
Confirmed Service Customer
5/12/2025
Hi, I came in for some mudflaps to be installed that the salesman said that he ordered them or and that I should come in on Saturday well, I didn’t realize that I would have to pay for it was never mentioned that anything that I would have to pay for it was a little setback in my thinking of a Going back there for another sale or whatever you know but other than that, they did a nice job on the mudflaps and I’m out and about thank you?
5/12/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
New Fairfield, CT
Rebecca E|2025 Buick Encore GX
Confirmed Sales Customer
5/13/2025
It was a great experience, Lisa was the best sales person I have ever worked with. Made it painless and worry free.
Lisa Provenzano
5/14/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Hartford, CT
Steven S|2005 GMC Sierra 2500HD
Confirmed Service Customer
5/13/2025
Above and beyond service. Felt like I was treated like family
5/14/2025
Thank you so much, Steven! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
New Fairfield, CT
Carlos V|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/13/2025
Very good service
5/14/2025
Carlos, thank you for your review of our retail facility! We hope to be of service to you again!
Bedford Hills, NY
Nanette W|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/12/2025
From Taylor scheduling the appointment to Laura working through a difficult service dealing with back orders and unavailable parts to Larry Ryan all working especially hard to keep me on the road! Bravo. INGERSOLL for an outstanding team! Too bad GM does have a better plan to make their job easier by having the parts available and not back ordered for 3 months!
5/13/2025
Nanette, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Sherman, CT
Charles G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/12/2025
Very enjoyable, salesman very knowledgeable and friendly
Patrick Rustici
5/14/2025
Charles, thank you for your review of our retail facility! We hope to be of service to you again!
Warren, CT
Susan K|2019 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
Excellent communication, very thorough, very courteous, unbelievably clean! Friendly courteous
5/14/2025
Susan, thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
MONROE, CT
Osvaldo D|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/13/2025
Aldeir the salesperson was great.
Aldeir Martins
5/14/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Sandy Hook, CT
John G|2015 Chevrolet Corvette
Confirmed Service Customer
5/14/2025
Car was serviced on Saturday and it ran poorly after I picked it up. Dropped it off Monday evening, car was in the service department the whole day before I got a call that the car needed to stay at least another day…for an alignment and wheel balancing. Two days really seems a bit outrageous.
5/19/2025
We appreciate your comments, John. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, we would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska our Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
Bethel, CT
Joseph M|2025 GMC Yukon
Confirmed Sales Customer
5/13/2025
I came by to drop off my car for the interior and exterior additional protection. It just took minutes to drop off my car and off. I went in a few hours later. I got a phone call that the procedure was finished and we picked up our car and everything was beautiful thank you
Lisa Provenzano
5/14/2025
Joseph, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Danbury, CT
Richard F|2015 GMC 1500 Sierra
Confirmed Service Customer
5/14/2025
As always, great experience with Ingersoll service, they never disappoint, never. The one issue I have, which somewhat reflects on the level of quality of servicing over the years, is that we are moving to another state within a few weeks and now need to find another dealer that can perform at the same level of excellence as Ingersoll, this is going to be a task I do not look forward to. We will truly miss our Ingersoll family we have met over the years, they are a hard act to follow. Thank you, Ingersoll, for all the years of caring for our vehicles.
5/15/2025
Richard, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Bethel, CT
Arnold M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/15/2025
Excellent.. Two years ago I bought a 2024 Blazer for me and was so happy with how I was handled [ sales and service ], I came back and bought a Equinox for my wife..
Matt Almeida
5/16/2025
Arnold, we are very happy we could provide you with a positive experience! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Monroe, CT
Claudine M|2025 Buick Envision
Confirmed Sales Customer
5/15/2025
Superb. From start to finish.
Matt Almeida
5/16/2025
Claudine, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Stamford, CT
Brenda A|2025 Chevrolet Equinox
Confirmed Sales Customer
5/15/2025
Experience was great Daniel our salesman was great took the time with us to get exactly what I wanted
Daniel Drury
5/16/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Newtown, CT
Paul M|2008 Chevrolet Colorado
Confirmed Service Customer
5/16/2025
Friendly and respectful
5/19/2025
Paul, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Newtown, CT
Richard P|2019 Chevrolet Equinox
Confirmed Service Customer
5/20/2025
Very satisfied with the work done on the car.
5/21/2025
Richard, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Randy C|2019 Buick Envision
Confirmed Service Customer
5/20/2025
Easy to make an appointment, efficient, my car was done when they said it would be. But where can I ask for?
5/22/2025
Thank you for your review of our retail facility, Randy! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Danbury, CT
Michael C|2024 GMC Terrain
Confirmed Service Customer
5/16/2025
Express lane in and out very fast. Excellent service.
5/18/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Danbury, CT
Carolina S|2025 Buick Envista
Confirmed Sales Customer
5/18/2025
I recently purchased a car from Ingersoll Toyota and had the pleasure of working with Sean throughout the process. He was incredibly helpful, pleasant, and made everything so easy from start to finish. He took the time to answer all my questions, made sure I was comfortable with every step, and genuinely cared about making the experience smooth and stress-free. I really appreciated his professionalism and friendly attitude. I also love my new car!
Rovshan Mammadov
5/19/2025
Carolina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Waterbury, CT
William C|2016 Chevrolet Malibu
Confirmed Service Customer
5/19/2025
Ingersoll's service department goes above and beyond what is necessary to provide a satisfactory service and maintenance experience. The service agents and techs are a pleasure to deal with as always.
5/21/2025
William, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bethel, CT
Josh M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/20/2025
Attentive and courteous
Zachary Poulin
5/21/2025
Josh, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Unionville, CT
Kevin C|2025 GMC Sierra 1500
Confirmed Sales Customer
5/20/2025
John G. and Jerry Patry were awesome, I appreciate the honesty and quick service!
John Gallagher
5/21/2025
Thanks, Kevin! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Wilton, CT
Gregory D|2025 Buick Enclave
Confirmed Sales Customer
5/20/2025
John our salesman was excellent! Made the whole process of purchasing our car very easy .
John Gallagher
5/21/2025
Thanks, Gregory! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Durham, CT
Bruce B|2022 Chevrolet Colorado
Confirmed Service Customer
5/21/2025
The service was prompt and the service rep was very professional.
5/22/2025
Bruce, thank you for your review of our retail facility! We hope to be of service to you again!
ridgefield, CT
Kenneth B|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/21/2025
Great
5/22/2025
Kenneth, thank you for your review of our retail facility! We hope to be of service to you again!
Danbury, CT
James S|2020 Chevrolet Equinox
Confirmed Service Customer
5/22/2025
I am never disappointed by the service department. Cameron was my service representative and so polite and communicated everything the service technician told him to me and vice versa. The concierge service is fantastic and my car is always washed before returned. Also needed a part and the customer service person contacted me immediately and scheduled an appointment at my convenience. Always a fantastic experience and I would highly recommend them.
5/23/2025
Thank you so much, James! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
BROOKFEILD, CT
Donald B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
5/22/2025
Lisa the sales woman was great 👍
Lisa Provenzano
5/23/2025
Thanks, Donald! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Shrub Oak, NY
Frank C|2025 Chevrolet Colorado
Confirmed Sales Customer
5/22/2025
Sean , Jerry and Savuth were great to deal with. Our first time here and got 2 vehicles on same day
Rovshan Mammadov
5/23/2025
Frank, we appreciate your wonderful feedback of your recent experience with us. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Clinton Corners, NY
Mary Elizabeth L|2025 Buick Envision
Confirmed Sales Customer
5/24/2025
I had an excellent experience at Ingersoll from start to finish. Tom was my initial point of contact and immediately set a positive tone - he was welcoming and quickly connected me with the right person for my needs. Lisa was my salesperson and was outstanding throughout the entire process. She was knowledgeable and patient, taking the time to understand exactly what I was looking for without any pressure tactics. Lisa guided me through every step and made the final delivery smooth and professional, thoroughly explaining all the vehicle features to ensure I was completely comfortable. Rich handled the financing and made what can often be a complicated process incredibly straightforward. He was transparent about all the options and pricing, walking me through everything clearly and answering all my questions with patience and expertise. The teamwork between Tom, Lisa, and Rich was seamless - each person played their role perfectly and communicated well to ensure nothing fell through the cracks. What stood out most was how all three went above and beyond to ensure I was completely satisfied with my purchase. I would definitely recommend Ingersoll. Their team’s expertise, professionalism, and genuine care for customer satisfaction makes this dealership exceptional. Thank you all for making what can often be a stressful process so enjoyable and stress-free.
Lisa Provenzano
5/26/2025
Mary, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Fairfield, CT
Luiz S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
I’ve taken my truck to Ingersol many time for regular maintenance and this time for this dreadful engine replacement. They did everything perfect. The long wait for the new engine is not their fault and once the engine arrived, it was only a few days to get the job done. They gave me a truck loaner which I needed dearly which I’ll always appreciate. Justin, my service advisor; has kept advised throughout. 5 stars
5/24/2025
Luiz, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Southbury, CT
Michael D|2021 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
Prompt and on time
5/27/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
John B|2018 Buick Encore
Confirmed Service Customer
5/23/2025
Was very good. Had a tough electronic problem and it was solved. They brought together a group of technicians together to correct the problem. Makes my life easier and more enjoyable when driving.
5/25/2025
John, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Fairfield, CT
Anthony C|2023 GMC Sierra 1500
Confirmed Service Customer
5/25/2025
I’m very disappointed and I’ve had a horrible experience leasing my GMC Sierra. I’ve lost months with engine problems, but still pay top dollar for the leasing fees. I am not happy.
5/30/2025
Anthony, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
Ridgefield, CT
Camille K|2022 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
Experience was excellent ....Everything went smooth ....
5/26/2025
Camille, we are very happy to have provided you with such a positive experience! We hope to be of service to you again!
SOMERS, NY
Timothy B|2012 Chevrolet Equinox
Confirmed Service Customer
5/26/2025
excellent experience, excellent Technician
5/26/2025
Timothy, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. We hope to be of service to you again!
Sandy Hook, CT
Anthony Marciano M|2001 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Very professional. Aware and respectful of my time when I waited for my car. Took care to make sure my car did not get dirty with seat protector and floor protector.
5/26/2025
Anthony, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Prospect, CT
Victoria C|2025 Buick Encore GX
Confirmed Sales Customer
5/28/2025
I have been dealing with Ingersoll Auto for more than a decade now and have always dealt with sales and service people who are very helpful, knowledgable and try to make the car process as painless as possible! Thanks to Tom & John for all their efforts.
John Gallagher
5/29/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Hermitage, TN
Joaquim M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/29/2025
Everyone at the dealership from the welcoming team, to sales, to finance, to the delivery person was amazing.
Drew Maloney
5/30/2025
Joaquim, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Mahopac, NY
Elizabeth T|2025 Chevrolet Trax
Confirmed Sales Customer
5/29/2025
We had a wonderful experience while purchasing our Chevy Trax. Lisa Provenzano was the best sales consultant. She made the process very pleasant.
Lisa Provenzano
5/30/2025
Thank you for your review of our retail facility, Elizabeth! We hope to be of service to you again!
Mahopac, NY
Elaine P|2020 GMC Terrain
Confirmed Service Customer
6/2/2025
I waited a long time. Was told I would be updated on time and never was. I asked to have a noise checked out and was told I would have to come back for another appt.
6/3/2025
Thank you for taking the time to leave us your comments. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We value your business and your input so we hope to hear from you.
Brookfield, CT
Christopher R|2025 Chevrolet Colorado
Confirmed Sales Customer
6/2/2025
Great dealership and staff
Kirk Page
6/3/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Danbury, CT
Chris H|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/3/2025
Truck was in for 10 days for rear brakes, advisor never returned phone calls, never gave info or updates as to why it was taking so long, finally promised it would be done on a Thursday, but never got finished until Saturday. Was extremely disappointed with this visit, as I have four other trucks that I bring here for service. Seriously considering going elsewhere with my business.
6/4/2025
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Trumbull, CT
Allison C|2025 Chevrolet Equinox
Confirmed Sales Customer
6/5/2025
Purchasing a new car can be stressful but Matt Almeida it very easy and stress free.
Matt Almeida
6/5/2025
We're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. We hope to be of service to you again!
Brookfield, CT
George E|2025 GMC Yukon
Confirmed Sales Customer
6/9/2025
Working with Dominic, Pat & Gerry was a great experience. They made the process from start to finish super simple by taking all of our information via email and inputting it into the paperwork, so that when we got there we were ready to go. All details were taken care of and even a minor flaw was addressed immediately. Will come back again to purchase
Patrick Rustici
6/10/2025
George, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
North New Hyde Park, NY
Oliva B|2014 GMC Terrain
Confirmed Service Customer
6/10/2025
I was told that I needed oil dye for possible oil leak. Got it done and told to take back after driven 500 miles. On 6/9 the engine light went on with code that steering wheel needs maintenance. Car shaking. Can’t drive it. Called service John gave me an appt for 6/13 at 8:40. No lender cars available either. I checked invoice Power steering fluid checked off as Not Applicable!
6/15/2025
We appreciate your comments, Oliva. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us when you have a chance. We hope to hear from you. John Juraska, Service Director at (203) 885-7774
Danbury, CT
Allen H|2022 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Ingersoll staff are exceptional. My disappointment was in discovering that the design of my C-8 did not allow it's transmission filter to be as accessible as the engine oil filter, the result being a $661 charge, for as service that otherwise might have been far less. There is an open access to the oil filter. Why could there not be another for the transmission? If I drive 60,000 miles, it appears that I will incur almost $7,000 in costs, for transmission filters alone. It seems to me, that GM ought to have been more considerate of owners. It is inconceivable, that a simple access hatch, could not have been incorporated within the skid plate, rather than requiring 42 bolts to be removed, each time such service is required. Interestingly, this has been much discussed, in my recent reading of C-8 owners on-line commentaries, with many owners purchasing stainless steel hatches. Is there any reason why not to do the same with mine? Respectfully, Allen Hindin
5/27/2025
Thank you so much, Allen! It is great to hear our Service Consultant took such great care of you! We would like the opportunity to address your concerns. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
Danbury, CT
Donatella G|2025 Chevrolet Traverse
Confirmed Sales Customer
5/29/2025
Everyone was very nice. My sales person, Lisa was amazing. She didn’t rush me, she took her time walking through the difference of multiple Chevy vehicles. She was very knowledgeable about the vehicle I purchased and never once rushed me.
Lisa Provenzano
5/30/2025
Donatella, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Scarsdale, NY
Annette F|2025 Chevrolet Equinox
Confirmed Sales Customer
5/29/2025
I experienced a good time during the purchase of my new car. The sale person was very kind and patience. Also he help me to find the very way to got my car
Zayniel Sanders
5/30/2025
Annette, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Paul Q|2021 GMC 1500 Sierra
Confirmed Service Customer
6/9/2025
Very friendly greeting and finished the service in under an hour.
6/10/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
NEW MILFORD, CT
Matthew E|2024 GMC Acadia
Confirmed Service Customer
6/9/2025
As always it was positive. Everything went well as I knew it would !
6/10/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Brookfield, CT
Connor G|2025 GMC Canyon
Confirmed Sales Customer
6/11/2025
Very good experience.
Lisa Provenzano
6/12/2025
Connor, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Shelton, CT
Christa S|2023 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
The service was timely and courteous. All items on the 5000 mile checklist were met.
6/13/2025
Christa, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bethel, CT
Robert D|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/13/2025
Great service
Shiv Dave
6/13/2025
Robert, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Ridgefield, CT
Steven S|2022 Chevrolet Corvette
Confirmed Service Customer
6/13/2025
Was disappointed that they couldn’t get me at home to get my car because I was outside there area for pick up.
6/15/2025
We appreciate your comments, Steven. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
OXFORD, CT
Andrea W|2024 GMC Canyon
Confirmed Service Customer
6/14/2025
The dealership was great. The people making decisions at GM, not so great. My seat should have been warranted. Not good for future business coming from someone who bought 2 new trucks. Bad for business.
6/16/2025
Andrea, thank you for taking the time to leave us your comments, Andrea Werlau. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. John Juraska, Service Director (203) 885-7774
patterson, NY
Louis T|2005 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
Fast service great customer service service
6/16/2025
Louis, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Danbury, CT
Dennis M|2014 Chevrolet Malibu
Confirmed Service Customer
6/15/2025
it was a terrible experience, i went there because my car failed emissions due to engine light being on. with my failed emissions it gave me the code and what was wrong with them. I went to your dealership to get an estimate on what it would cost to fix. they told me i had to make an appointment. so i did for the following week at 11am. i brought my car in and tried to explain that i just wanted an estimate to fix it and that i had paperwork describing what was wrong with my car. they told me it would be 182 dollars for diagnosis. i again went to show them the paperwork and they dismmised it and said he didn't need it. so against my judgement i let them take my car. they said it would take awhile so i got a ride home. at 142 pm i got a text saying they still have not got my car in front of a technician. At 342 i got a phone call saying they needed more time and needed to do an oil change. asked if they could keep my car till then next day. I feel that if an appointment is made it should not take over 3 hours. I told them i needed my car by 11 am thursday. I reached out to see what was going on with my car, at 940 i got an answer on what was wrong with my car and asked if wanted to proceed with the work. i declined as i needed my car by 11. i got a ride to go pick up my car and pay my bill. the bill was almost 500 dollars. now i did approve an oil change. so i paid 400 dollars for them to tell me what i already knew what was wrong with my car and didn't get anything fixed. i feel like i was ripped off and drastically inconvenienced. i have had good expiernces in the past but this has left a very bad taste. Dennis Morsey
6/21/2025
We appreciate your comments, Dennis. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Bethel, CT
Walter C|2023 GMC Yukon XL 1500
Confirmed Service Customer
6/16/2025
Charlie was very friendly and helpful. He resolved my battery issue quickly. Covered by warranty still so even better.
6/17/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Monroe, CT
Magdaline L|2023 GMC Terrain
Confirmed Service Customer
6/17/2025
Professional is the best way to describe the service provided. Knowledgeable individuals who are ready, able and willing to assist. They were on schedule and took care of my car's needs. Great Job, M. Lopez
6/18/2025
Thank you so much, Magdaline! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Brookfield, CT
Ronald K|2025 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
Good communication up front Pleasant experience But… Had to come back same day to have the TPS system reset (4800 miles on car) Noticed a recall on the documentation in the customer portal. This was not discussed or addressed. This is a brand new car and the first service. I would expect it to be thorough.
6/19/2025
We appreciate your comments, Ronald. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Redding, CT
Thomas M|2025 Chevrolet Trax
Confirmed Service Customer
6/18/2025
Would be nice when billing a customer to let them know they had a $45 credit available and was not aware till I got home and reviewed the bill. Went back and was told it was too late to post the credit ($45) back to my checking account (somehow I think it could have been done). Manager said the same thing. Neither seemed to want to try. I asked IF I was told or given time to review the bill I would have surely ask about it and would have taken the credit. Who wouldn't right? So I am left with unused credits waiting for my next visit to use (IF I REMEMBER) Customer courtesy. IF you see a credit pop up on the screen all you needed to do is to let the customer know it was available so they can make the call! Hope this helps for improving the customers support!
6/23/2025
Thank you for taking the time to leave us your comments, Thomas. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please contact John Juraska our Service Director at (203) 885-7774 so we can work with you to make this right.
Danbury, CT
Robert L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2025
Service was done quickly and all my questions were answered completely
6/19/2025
Robert, we appreciate your wonderful feedback on your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Fairfield, CT
Daniel B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/19/2025
Matt did a great job! Back office could have gave me more for my GMC Truck but at least they offered some free oil changes. As for your service department, my opinion they are the Best In Class. Five stars. Dan Bergeron
Matt Almeida
6/20/2025
Thank you so much, Daniel! It is great to hear our service consultant took such great care of you! We hope to be of service to you again down the road.
Newtown, CT
Mitch O|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/11/2025
In and out! Ryan was great at the service counter!!
6/12/2025
Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Brookfield, CT
William K|2017 GMC Acadia Limited
Confirmed Service Customer
6/11/2025
The service rep, Dante was instrumental in solving the problem of why I had to return the vehicle for service. He is totally in tune with my needs and was extremely courteous and attentive. Great job.
6/12/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Danbury, CT
James C|2022 GMC Terrain
Confirmed Service Customer
6/11/2025
Ingersol is an excellent Dealership with a professional efficient staff. Their Maintenance Staff keeps my car in good condition.
6/12/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
NEW FAIRFILED, CT
Faith R|2025 Buick Envista
Confirmed Sales Customer
6/15/2025
Everyone was so friendly and helpful! Lisa made the experience smooth and felt like you were talking to a friend.
Lisa Provenzano
6/16/2025
We appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
DANBURY, CT
David C|2025 Chevrolet Colorado
Confirmed Sales Customer
6/17/2025
Easy and quick to complete transaction
Shiv Dave
6/18/2025
David, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
New Milford, CT
Steven P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
smooth transaction
Lucas Rocha
6/18/2025
Steven, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Prospect, CT
Kerry M|2019 GMC Terrain
Confirmed Service Customer
6/18/2025
My Service Representative - Justin - was super helpful throughout the whole process. He communicated frequently and provided me with all the answers to my questions. Very professional treatment.
6/18/2025
Kerry, we're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. We hope to be of service to you again!
Danbury, CT
Bryan P|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
6/18/2025
Salesman Zach Poulin did a wonderful job. Alex was a great help as well. Pete in financing made the process smooth and easy
Zachary Poulin
6/19/2025
Bryan, we're happy you found our team to be so supportive during your experience here at Ingersoll Auto of Danbury. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Danbury, CT
Eric C|2020 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
Katie K. greeted me promptly, provided continual updates on my service, and helped keep the final cost of my visit under what was estimated by deferring some work my vehicle did not yet require. The service department is fortunate to have an advisor as exceptional as Katie K!!
6/23/2025
Eric, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Southbury, CT
Robert C|2019 Buick LaCrosse
Confirmed Service Customer
6/19/2025
Trouble entering dealership. Hit entrance camera. My fault, but doorway is too narrow.
6/20/2025
Robert, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Redding, CT
William R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Exceptional service
6/20/2025
William, thank you for your review of our retail facility! We hope to be of service to you again!
Bethel, CT
James S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/21/2025
Friendly staff
6/23/2025
Thank you for your review of our retail facility, James! We hope to be of service to you again!
NEWTOWN, CT
Nicholas M|2026 GMC Terrain
Confirmed Sales Customer
6/22/2025
We enjoyed the speedy service and
Aldeir Martins
6/23/2025
Nicholas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Naugatuck, CT
Michael M|2023 Chevrolet Silverado Medium Duty
Confirmed Service Customer
6/23/2025
Ordered a part over a month ago and I’m still waiting for the call to come in
6/28/2025
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Brewster, NY
Nancy K|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/23/2025
The whole team is fabulous! I have purchased numerous cars from Ingersoll and would not but a car anywhere else!!
6/24/2025
Nancy, we appreciate your wonderful feedback on your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Southbury, CT
Mark W|2017 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
Dropped my vehicle off the night before my 9:00 appointment. I had an airbag recall, I needed the air conditioner looked at. I also wanted to have any service done that needed it. I was never contacted about the vehicle for the entire day. I had to call to find out what happened at 4:00. There were some suggestions listed for my vehicle upkeep, that I may have agreed to if I had been informed of earlier in the day. I was told that I was not eligible for a loaner and couldn't be without a vehicle. So no other service was performed. Based on the lack of communication, I will be having my vehicle and my wife 's vehicle serviced elsewhere. I cannot recommend your dealership to others.
6/29/2025
Mark, we regret to hear that you had this experience with us. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
DANBURY, CT
Ryan K|2025 GMC Sierra 1500
Confirmed Sales Customer
6/24/2025
Andy and Gerry who I dealt with for most of the process were both great.
Andrew McVey
6/25/2025
Ryan, we appreciate your wonderful feedback of your recent experience with us. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Sandy Hook, CT
Justin E|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
6/24/2025
Great experience. Drew was very informative and helpful.
Drew Maloney
6/25/2025
Justin, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Easton, CT
Steven G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/24/2025
My truck was taken in for repairs promptly. The loaner vehicle I was promised was waiting for me. The service advisor(s) were communicative throughout. And, the repair was swift.
6/25/2025
Steven, thank you for sharing your positive experience! We hope to be of service to you again!
New Rochelle, NY
Joseph D|2020 Buick Enclave
Confirmed Service Customer
6/25/2025
Service went very well.
6/26/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Brewster, NY
John N|2014 Buick LaCrosse
Confirmed Service Customer
6/26/2025
Was able to get an appointment within a week. Easy check in. Delivered within the amount of time promised. I have never had a problem.
6/27/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Brookfield, CT
Ronald K|2020 Buick Envision
Confirmed Service Customer
6/26/2025
Everything was fine except I was surprised to get a text and email at 3 pm saying that my vehicle is ready for pickup. I was already home and had waited for my car which was ready hours before that.
6/29/2025
Ronald, we appreciate you taking the time to leave us this feedback. Thank you again for letting us know how we can improve. We hope you will consider us again in the future. Take care.
Danbury, CT
Tobias W|2023 GMC Sierra 1500
Confirmed Service Customer
6/28/2025
The service was completed and the oil and tire only agent walked me over to another service agent to bring my car back other day to figure out why 2023 Denali duramax is rattling when going up hill. Also, would not honor the coupon from their dealership for oil change and tire rotation. Said it wasn't for duramax engines. Why would you send it to me with the services my needs printed on it if its not for my vehicle. Other than that everything went fine.
7/4/2025
We appreciate your comments, Tobias. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at when you have a chance. We hope to hear from you. John Juraska Service Director (203) 885-7774
NEWTOWN, CT
George / Maryland K|2023 Buick Encore GX
Confirmed Service Customer
6/24/2025
I was able to drop my car off and you took me to my work site and kicked me up when the work was done on the car.
6/25/2025
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Ridgefield, CT
Jessica R|2019 GMC Acadia
Confirmed Service Customer
6/26/2025
All good
6/27/2025
Jessica, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEW FAIRFIELD, CT
Lynndall M|2026 GMC Terrain
Confirmed Sales Customer
6/27/2025
Could not have asked for better overall courtesy, care and thoughtfulness, absolutely. A most pleasant experience! LM
Aldeir Martins
6/30/2025
Lynndall, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEW MILFORD, CT
Gary N|2025 Chevrolet Blazer
Confirmed Sales Customer
6/29/2025
Lisa was great!
Lisa Provenzano
6/29/2025
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Danbury, CT
Michael R|2025 GMC Sierra 1500
Confirmed Sales Customer
6/29/2025
Shiv is an excellent sales representative.
Shiv Dave
6/30/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Cortlandt Manor, NY
Spencer K|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/30/2025
Service agent was fantastic
7/1/2025
Thank you for your review of our retail facility, Spencer! We hope to be of service to you again!
ridgefield, CT
Michael P|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/30/2025
Great job, quick service, nice personnel
7/1/2025
Michael, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Newtown, CT
John P|2024 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Well done.
7/1/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Southbury, CT
Frederick G|2025 GMC Canyon
Confirmed Sales Customer
7/1/2025
Although my experience started shaky, it ended Fabulously! I called the general phone number to try to speak with someone to confirm that a vehicle I saw on-line was still available, the girl answering (utilizing a bunch of big vocabulary in the process of stating she'll transfer me to someone) then put me on hold. Almost 4 minutes went by before a woman in Service picked up & asked if I needed assistance. (Alison or Amanda I believe, don't recall her name but she was very nice & professional.) I then asked for sales & Catherine I believe picked up right away. From there, I spoke with Dominick and he checked & confirmed the vehicle was available. I asked he please hold it for me as I'd be there shortly and was VERY interested. He confirmed he had keys in hand. Arriving & asking for him, another very professional associate assisted me - actually walking me back to him. After Dominick confirmed my needs, I was introduced to Patrick Rustici, and the rest is history.... Professional & knowledgeable folks almost all along the way, good thing my First Impression didn't turn me away. Looking forward to meeting y'all's Service Folks tomorrow morning as I have appt for some accessories to be installed. Thanks! Fred
Patrick Rustici
7/4/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Norwalk, CT
Edward K|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2025
Peter was very nice and professional, very easy to work with
Peter Hall
7/4/2025
Thanks, Edward! It is great to hear our sales consultant was so helpful in your search for your new car! Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
DANBURY, CT
Ryan G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/4/2025
Everything was smooth. Everyone was very kind and welcoming.
John Gallagher
7/7/2025
Ryan, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
New Milford, CT
Cathy C|2013 Chevrolet Equinox
Confirmed Service Customer
7/6/2025
You diagnostic the problem with my car.
7/7/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bethel, CT
Michael C|2022 GMC 1500 Sierra
Confirmed Service Customer
7/7/2025
Brought my truck in for a routine service. The employees as always were terrific. However, my brakes are now making an awful noise, not sure if its dust on the pads or rotors. I called the following day and the earliest appointment to get it corrected was a week out. I am not thrilled about that! There were no issues with the brakes before the service
7/9/2025
We appreciate your comments, Michael. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Bethel, CT
Martin D|2025 GMC Sierra 1500
Confirmed Service Customer
7/7/2025
It was excellent
7/8/2025
Martin, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Marco G|2020 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
Good places to get service work performed come from good people, and all problems are solved by good designs. Ingersoll Automotive is designed to not just build hope but build futures
7/9/2025
Marco, thank you for your review of our retail facility! We hope to be of service to you again!
Bethel, CT
Steve S|2013 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
They were professional and helpful.
7/10/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bridgewater, CT
Seth F|2025 Chevrolet Trax
Confirmed Sales Customer
7/10/2025
Sales manager Jerry Patry was amazing as well as the sales associate.
Logan Rullo
7/13/2025
Seth, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Brookfield, CT
John B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/30/2025
Great service in a timely manner.
7/1/2025
Thank you so much, John! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Danbury, CT
Emily B|2018 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
My car was there from Wednesday to Friday of the next week (10 days). There were a couple of occasions where I didn’t hear about my car unless I called and asked about it. No loaner car was available at all for those 10 days and I also didn’t hear any update about that unless I asked, just that I was “put on the list.”
7/9/2025
Emily, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact John Juraska, Service Director at (203) 885-7774 to discuss your concerns, as your satisfaction is of utmost importance to us.
New Milford, CT
Patricia H|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Attentive and good communication
Matt Almeida
7/5/2025
Hi Patricia, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Ridgefield, CT
Michael T|2020 GMC Acadia
Confirmed Service Customer
7/3/2025
Justin Lampley was the service writer for my vehicle repairs. He was very professional and kept me informed during the repair. Service Technicians did great job with the repairs.
7/6/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bethel, CT
Gabrielle L|2019 GMC Terrain
Confirmed Service Customer
7/7/2025
My representative was very thorough and pleasant to deal with and my wait time was minimal.
7/8/2025
Thank you so much, Gabrielle ! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
SHERMAN, CT
Morgan Z|2025 GMC Acadia
Confirmed Sales Customer
7/7/2025
All around amazing experience! From start to finish, both Morgan and Katryna were there whenever I had ANY type of question or concern. All of their answers were explained thoroughly and made me feel comfortable throughout the entire process. Couldn't be more thankful for everything!
Katryna Vincent
7/8/2025
Morgan, we appreciate your wonderful feedback of your experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Sandy Hook, CT
Nancy/greg C|2013 Chevrolet Cruze
Confirmed Service Customer
7/8/2025
Installed sensors on wheels/tires. Car was ready later in the day.
7/10/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Newtown, CT
Michael S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2025
In and out in 1 hour. No complaints.
7/13/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
ridgefield, CT
Mario G|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/11/2025
Fast easy very nice people
Peter Hall
7/14/2025
Mario, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Purdys, NY
Howard L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/11/2025
Everything was handled professionally and the transaction was made easy.
Rovshan Mammadov
7/14/2025
Howard, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Brookfield, CT
Jaime T|2023 GMC Acadia
Confirmed Service Customer
7/11/2025
Dante in your service department is amazing. I brought in my Acadia and my wife's Terrain for service and Dante treated us like royalty!!
7/14/2025
Thank you for your review of our retail facility, Jaime! We hope to be of service to you again!
Hopewell Jct, NY
Bruce B|2022 Chevrolet Corvette
Confirmed Service Customer
7/14/2025
I was impressed that the service person who handled my car was keeping track of the time and was good about telling me how long it would take given what had to be done and then visited me in the waiting room to give me an update. That made me, the customer, feel like I was being properly looked after.
7/15/2025
Bruce, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEW PRESTON MARBLE DALE, CT
Paul N|2020 GMC 1500 Sierra
Confirmed Service Customer
7/14/2025
I brought in my truck with an issue related to a bad coolant control valve... which was on national backorder. Laura in service kept me updated twice weekly and got me in a loaner so quick! I really appreciated the personal care by her and the staff in the loaner dept whom were all great also. My truck was returned to me fixed and freshly washed. The whole experience left me feeling like I made the right choice in dealerships. The service advisor is the face of the company when these things happen and Laura was amazing at her job!
7/15/2025
Thank you so much, Paul! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
REDDING, CT
John S|2013 GMC Terrain
Confirmed Service Customer
7/15/2025
I was completely satisfied
7/16/2025
John, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Trumbull, CT
Louis C|2023 Chevrolet Corvette
Confirmed Service Customer
7/16/2025
very happy about the end result but my parts should have ALL been there before the job started and my car being there for 3 1/2 days because of this issue!
7/17/2025
Thank you for taking the time to leave us your comments. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
Brookfield, CT
Richard J|2025 Buick Encore GX
Confirmed Sales Customer
7/17/2025
Very happy
Shiv Dave
7/18/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
New Milford, CT
James M|2025 GMC Acadia
Confirmed Sales Customer
7/17/2025
Peter Hall was a wonderful, attentive and responsive salesperson. We appreciated the expedience in getting everything together for my new Acadia.
Peter Hall
7/18/2025
James, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We are always more than happy to assist you if anything else comes up. Take care!
Wilton, CT
Gregory B|2025 Chevrolet Colorado
Confirmed Sales Customer
7/17/2025
Everybody at Ingersoll is,Terrific. My sales Rep. Patrick is the best. He went out of his Way to help Me ! I haven't purchased many New cars in my Life but, this was the most enjoyable Expierience I have had at a Car Dealership !!!
Patrick Rustici
7/18/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Brookfield, CT
Brian B|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/17/2025
Patrick Rustici is a gentleman and a knowledgeable guide in the sales process. His thoughtfulness and empathy was refreshing. I look forward to returning to Ingersoll throughout the life of my vehicle.
Patrick Rustici
7/20/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Redding, CT
Rose C|2020 GMC Terrain
Confirmed Service Customer
7/18/2025
Always a pleasure dealing with the TEAM at Ingersoll for nearly 30 years; Todd, Tom, Schepp the entire crew I know since my Saturn Days; my only issue is after trying and EV loaner - those are not for me - I prefer Gas Guzzling Tahoes, Caddies and GMC's; no one better give them a national commercial; God is Great and so is their Customer Service!
7/21/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Purdys, NY
Christine B|2025 Chevrolet Trax
Confirmed Sales Customer
7/21/2025
Our salesman Steve, was very polite, and professional.
Steven Ramirez
7/22/2025
Thanks, Christine! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Milford, CT
Albert L|2022 Buick Encore
Confirmed Service Customer
7/21/2025
Service Advisor was very good but 2 hours for a oil change was a bit too long.
7/22/2025
We appreciate your comments, Albert. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
NORWALK, CT
Frances J|2019 Buick Enclave
Confirmed Service Customer
7/11/2025
Friendly and courteous service. Comfortable area to wait for the oil change.
7/14/2025
Frances, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Bethel, CT
Emily H|2025 GMC Acadia
Confirmed Sales Customer
7/13/2025
Patrick Rustici was a great car salesman. He helped us find our perfect car. He made sure it has all our must-haves. We had a great experience.
Patrick Rustici
7/15/2025
Thanks, Emily! It is great to hear our sales consultant was so helpful in your search for your new car! We hope to be of service to you again!
New Milford, CT
Michael M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/14/2025
Peter is amazing. Very easy experience with no stress
Peter Hall
7/15/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Paul K|2018 Chevrolet Tahoe
Confirmed Service Customer
7/14/2025
Service well done
7/15/2025
Thank you for your review of our retail facility, Paul! We hope to be of service to you again!
Port St Lucie, FL
Itamar G|2025 GMC Sierra 1500
Confirmed Sales Customer
7/18/2025
Dishonest way to make business . The seller was completely uncommitted to the truth and to providing complete information about the purchase. When I signed the financing agreement, they presented me with prices that were completely different from those agreed upon at the closing. I will never do business with this company again and will make sure to tell everyone I know about this terrible purchasing experience.
Lucas Rocha
7/24/2025
Thanks for reaching out to us, Itamar Giovanini-junior. We regret to hear you had such a disappointing experience. If you are willing to give us another chance, please contact Tom Oliva, Sales Manager at (203) 885-7774 so we can understand your situation better in order to try and turn your experience around. Thank you, Ingersoll Auto of Danbury
Fairfield, CT
Tom S|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/21/2025
Went in with an appointment for a trailer brake warning and windshield wipers not working and still had the truck for over a week. How am I supposed to conduct a business with a truck out of service that long.
7/26/2025
Thank you for taking the time to leave us your comments, Tom. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. John Juraska, Service Director at (203) 885-7774
Danbury, CT
Melissa M|2025 Buick Enclave
Confirmed Sales Customer
7/22/2025
Quick and easy
Peter Hall
7/23/2025
Melissa, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Ridgefield, CT
Frank C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/22/2025
This was my first experience dealing with Ingersoll Auto of Danbury, and it could not have been any more pleasurable. Our salesman, Peter Gall was fabulous. He was very personable, informative, always readily accessible, answered all of our questions, and represented the dealership at its highest level. The entire process, from start to finish, was enjoyable and satisfying, and I am very happy with my new 2025 Chevrolet Silverado.
Peter Hall
7/23/2025
Frank, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Woodbridge, CT
Perfection In The M M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/21/2025
My service provider was very friendly and helpful. Your shuttle drivers were very friendly and accommodating. Very good experience all around
7/23/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Danbury, CT
Maryol C|2025 Chevrolet Trax
Confirmed Sales Customer
7/23/2025
The only highlight of our experience was meeting with Gerry in finance to close the deal. Gerry was knowledgeable, respectful and helpful when it came time to discuss the service/protection packages your dealer provides. Daniel, despite his calm demeanor and willingness to help, seemed unsure of his answers and his inability to take charge and have a proactive approach to solve our concerns left a bad taste in our mouths. Hopefully time will help with becoming more knowledgeable and understanding of the vehicle features and the sales cycle, which will ultimately help him provide a better service experience to his customers. We brought up a concern regarding the oil level in one of our new vehicles, the Equinox, not being topped off before the car left the dealer, and after giving us, what we thought was unnecessary push back for expecting to have all fluid levels topped off in the (any) vehicle purchased, he agreed that we “can just come in” to get it taken care of. My wife called the service department and was told otherwise - an appointment needed to be made in order to bring the vehicle in. Here we are almost a week later, and that issue is yet to be resolved and not a single phone has been placed by Daniel to us to follow up. After days passed, I finally got into the Equinox, since that’s the car my wife drives to work, I noticed a smell of cigarettes in the vehicle (one I still sense while sitting in the car, writing this to you). We reached out to Priscilla Lucas, who at first seemed willing to help with our buying process but now doesn’t have the time to come to the phone when we call to express our concerns. She, through Emma, her co-worker who answered the phone, deferred me to Daniel. Priscilla was also the person who reached out to “set an appointment” to “make the process go smoothly and be more efficient”. She instructed me to ask for Morgan Taylor upon arrival to the dealership - she might as well be a made-up character because she never showed her face and we left a voicemail for her two days ago regarding the oil level in the car and the cigarette smell, and have yet to hear back from her. In the 15+ year of client service experience I have, I have learned clarity and honesty go a long way, to help build trust and long lasting relationships. So far, we only got that from Gerry and no one else at your dealership. We feel like our concerns are not being heard or cared to be addressed by anyone and it doesn’t help us trust this dealership for any future business. The fact of the matter is that I wouldn’t recommend anyone to do business with you. Sincerely, Juan Carmona
Daniel Drury
7/30/2025
We apologize that you have not heard back from anyone at the dealership. A member of our team will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Sandy Hook, CT
Ed B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
Great service just took a little longer than expected
7/25/2025
Ed, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Brookfield, CT
Gregory P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/23/2025
Friendly, thorough, not rushed
Lisa Provenzano
7/24/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Danbury, CT
Sean & Nicolle B|2023 GMC Sierra 1500
Confirmed Service Customer
7/24/2025
Efficient, clear communication,accommodating
7/25/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
BREWSTER, NY
James S|2017 Buick Encore
Confirmed Service Customer
7/25/2025
No further comment at this time, may update later if the problem has really been fixed.
7/29/2025
James, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Brookfield, CT
Maura M|2015 Chevrolet Cruze
Confirmed Service Customer
7/29/2025
Everyone I dealt with was so friendly and professional. The woman who took my information gave good suggestions. The drivers were very nice. I was very pleased with all the staff.
7/30/2025
Thank you so much, Maura! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Danbury, CT
Helem R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/29/2025
My experience was very good, I was treated well and everything was very clear
Jorge Drury
7/30/2025
Thanks, Helem Rocha-teixeira! It is great to hear our sales consultant was so helpful in your search for your new car!
Bethel, CT
Ray H|2009 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Good
7/30/2025
Thank you for your review of our retail facility, Meagan! We hope to be of service to you again!
GAYLORDSVILLE, CT
George M|2018 Chevrolet Colorado
Confirmed Service Customer
7/29/2025
Work was completed on time on budget and they washed my vehicle
7/31/2025
George, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Southington, CT
Charles G|2024 Chevrolet Tahoe
Confirmed Service Customer
7/30/2025
Arrived as scheduled.Took my vehicle right away for servicing.Finished ahead of expected time. Nicest waiting area I have ever seen. Will definitely be back for all my services
8/2/2025
Thank you so much, Charles! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Yorktown Heights, NY
Oliver R|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/1/2025
Justin is great to work with, You guy got the truck done ahead of the appointment. I am very happy with this Dealership. Good Job Justin Thank Oliver
8/3/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Redding, CT
Frederick S|2022 Chevrolet Malibu
Confirmed Service Customer
7/25/2025
On time, well done, friendly atmosphere....you guys did a nice job
7/27/2025
Thank you for your review of our retail facility, Frederick! We hope to be of service to you again!
Brookfield, CT
George / Maryland K|2019 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
Quick, easy and professional.
7/29/2025
Thank you for your review of our retail facility, George! We hope to be of service to you again!
Ridgefield, CT
Linda/louis C|2023 Chevrolet Corvette
Confirmed Service Customer
8/1/2025
I've had an ongoing alarm problem and I believe they found the problem but the part that needs replacing will take almost two weeks!
8/4/2025
Thank you for your review of our retail facility! If you have any further questions, please give us a call. We're always happy to help!
Brookfield, CT
Marco G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Amazing service team, tech kept vehicle clean and service Consultant kept me up to date on my needed services amd repair
8/5/2025
Marco, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Bethel, CT
Amanda L|2025 Chevrolet Traverse
Confirmed Sales Customer
8/4/2025
Overall it was a great experience buying our new car.
Lisa Provenzano
8/6/2025
Amanda, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Woodbury, CT
Cheryl C|2023 GMC Terrain
Confirmed Service Customer
8/4/2025
Everyone that I was in contact with was very pleasant.Great Staff Thank you for quick service that day 👍🏻
8/6/2025
Cheryl, we appreciate your wonderful feedback of your experience with us. Thank you for choosing Ingersoll Auto of Danbury!
DANBURY, CT
Yolanda L|2025 Chevrolet Trax
Confirmed Sales Customer
8/9/2025
The org guy pass away it was heart breaking for many I imagine but they kept me in their sites kept it professional n I got my car I still can’t believe the events leading up to my owning my car. Thank I’m sold
Aldeir Martins
8/11/2025
Yolanda, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Jonathan S|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/9/2025
Absolutely Perfect
Lisa Provenzano
8/11/2025
Thank you for your review of our retail facility, Jonathan! We hope to be of service to you again!
Punta Gorda, FL
Tiffany C|2026 Chevrolet Equinox
Confirmed Sales Customer
8/11/2025
Very helpful and understanding
Peter Hall
8/13/2025
Tiffany, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Waterbury, CT
Darren H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Very knowledgeable
Peter Hall
8/13/2025
Darren, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Staatsburg, NY
Mary D|2025 GMC Yukon
Confirmed Sales Customer
8/12/2025
From our initial greeting upon entering to our leaving the parking lot it was an exceptional experience. Lucas Rocha was so keen on zoning in on what we wanted in a vehicle, worked with us and we drove away in a brand new car. Rich and Tom in Finance made the process so easy...what a great team you have in Danbury. And the coffee is the best I have ever had! Thank you to all who helped us achieve our wishes.
Lucas Rocha
8/14/2025
Mary, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Port Chester, NY
George U|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/12/2025
Matt was excellent, got my new car ready in 1 day and stayed late past closing time dealing with issues with insurance and registration on the new car. He went above and beyond
Matt Almeida
8/15/2025
George, we're happy you found our team to be so supportive during your experience here at Ingersoll Auto of Danbury. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wilton, CT
Anne M|2024 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Service was great it didn’t take long at all
8/16/2025
Thank you so much, Anne! It is great to hear our service consultant took such great care of you! We hope to be of service to you again down the road.
New Milford, CT
. .|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/14/2025
****hen you call for an appointment, you do not speak to the actual dealership, could not understand the person, and when I saw the appointment confirmation in an email, one filter item I wanted to include in the service was written down as the wrong filter. Tried to call the dealership the next day and any extension I chose was an overseas call center. Left a message for a call back and never received one. Actual service personnel were great.
8/20/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Danbury, CT
Dan B|2023 Chevrolet Corvette
Confirmed Service Customer
8/14/2025
Went smooth
8/16/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Ridgefield, CT
Mary B|2024 Chevrolet Tahoe
Confirmed Service Customer
8/14/2025
Have always been treated politely and with respect.
8/17/2025
Mary, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
REDDING, CT
Kenneth W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/2/2025
Courteous and efficient. My rep was very helpful and friendly. Your reasonably priced oil changes are an excellent idea and will keep me coming to you for service. Of course, while I'm there I check out the showroom.
8/4/2025
Kenneth, we're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW MILFORD, CT
Ronald// Jackie C|2014 Chevrolet Traverse
Confirmed Service Customer
8/4/2025
Very detailed
8/5/2025
We appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Monroe, CT
Timothy D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/10/2025
I HAD A VERY GOOD EXPERIENCE WITH THE PROCESS. MY SALESMAN WAS TOP NOTCH, VERY PROFESSIONAL AND VERY HELPFUL TO MAKE SURE WE UNDERSTOOD THE CAR, THE CHEVY APP AND THE ONSTAR. I AM VERY SATISFIED WITH EVERYTHING AND WOULD RECOMMEND MY SALESMAN AND UR DEALERSHIP TO EVERYONE.Q
Aldeir Martins
8/12/2025
Thank you for your review of our retail facility, Timothy! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Southbury, CT
Keith M|2025 GMC HUMMER EV
Confirmed Sales Customer
8/13/2025
I had a great experience . Communication was very good. The overall experience was good
Lisa Provenzano
8/15/2025
Keith, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easton, CT
Joseph F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
Everything was taken care of spot on. Great communication from Laura F. Thanks as always.
8/16/2025
Thank you for your review of our retail facility, Joseph! We hope to be of service to you again!
Newtown, CT
Susan K|2022 Chevrolet Colorado
Confirmed Service Customer
8/14/2025
My problem was not resolved. I have to bring my truck back for the same issue
8/21/2025
We appreciate your comments, Susan. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us when you have a chance. We hope to hear from you. John Juraska, Service Director (203) 885-7774
new milford, CT
Jim S|2021 Chevrolet Trax
Confirmed Service Customer
8/14/2025
Fast competent service. Attentive personnel.
8/17/2025
Jim, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bethel, CT
Katherine D|2024 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
I requested an early appointment and got one. I was in and out in about an hour.
8/18/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Brewster, NY
Margot C|2025 Chevrolet Colorado
Confirmed Sales Customer
8/14/2025
Muy buena, el señor asesor supo darnos la información adecuada, estamos muy felices por la compra, muchas gracias..
Aldeir Martins
8/17/2025
Margot, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. No dudes en contactarnos si necesitas algo. Que tengas un buen día.
Danbury, CT
Patricia C|2024 Buick Encore GX
Confirmed Service Customer
8/15/2025
I arrived and was greeted at service desk. The work on my vehicle was done promptly and I was out in no time at all.
8/18/2025
Patricia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Mahopac, NY
John S|2020 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
I just had an oil change. I had a coupon but it was the same as the price posted so the coupon really wasn’t needed. The service was fine but I waited ten days for my appointment, much to long a wait just for an oil change.
8/18/2025
John, thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
New Fairfield, CT
Robert K|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2025
put new xm receiver in but did not tune it properly. everyone was professional and very courteous will have to call syrius and work on the tuning I suppose
8/18/2025
Robert, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
New Fairfield, CT
Rob W|2024 Chevrolet Tahoe
Confirmed Service Customer
8/18/2025
Great
8/19/2025
Rob, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
POUGHKEEPSIE, NY
Elitsa C|2022 GMC Yukon XL
Confirmed Service Customer
8/18/2025
Service was great, especially Katie was amazing. She made sure that everything was taken care.
8/19/2025
Thank you so much, Elitsa! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Bridgeport, CT
Margaret N|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/18/2025
The experience I have with the salesman Drew was very good and also with the finance guy. Pete, everything went well. All so with Alex who put on my license plates and show me how the truck functions.
Drew Maloney
8/20/2025
Margaret, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Danbury, CT
Antoinette D|2024 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
First oil change for my car. The wait wasn't that bad better then when I had my Hyundai. People were friendly and love the waiting room.
8/21/2025
Antoinette, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Donna L|2025 Buick Envista
Confirmed Sales Customer
8/20/2025
Lisa is your best sales person
Lisa Provenzano
8/21/2025
Donna, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Vincent R|2025 GMC Terrain
Confirmed Service Customer
8/22/2025
fast, cortiest and clean car after
8/24/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Newtown, CT
Michael A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/27/2025
Pat was wonderful, he searched and found the exact car my daughter wanted! Thanks a million
Patrick Rustici
8/27/2025
Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ridgefield, CT
Brian F|2013 Chevrolet Camaro
Confirmed Service Customer
8/28/2025
My car had a clutch pedal that was not returning in the up position. Brought the car in to Ingersoll back in October. Cost around 4k to fix. Then, now I'm back again for the same issue, and was told it will cost 7k to fix. (This is not a wear and tear issue). I told them that, since this is the second time they are repairing the same issue, I will pay the 7k.......BUT, they must guarantee their work this time for 12 months. I "do not want to spend thousands more!!!! They said, unfortunately we cannot do that. (You would think that they would stand by their work....but no. I don't feel this request is unreasonable. Plus...... there's still a good chance that they were the ones that screwed it up back in October. I will "never " recommend their service to "anyone ". They said it was contaminated back in October, now they said it was contaminated again. For all I know, they are the ones that screwed up in October. They could not even tell me where the contamination was coming from.......the just figured that if they replaced "everything ".....the problem will simply go away. Very sad, being as my car is a Chevy....and they are a Chevy dealership.
8/27/2025
We agree this is very strange we have tried to work with your extended service contract company. Something caused the cap for the shared brake fluid and clutch fluid to deform or almost melt. This is a modified performance vehicle. We do not know what is happening to the fluid but it can only be a few things ,we are not sure if the fluid has been tampered with and we are not sure what else can cause this to happen more than once. We found same type of issue last time. We would love to help but we cannot offer a warranty. Of course. all the parts replaced have a warranty from the manufacturer, we guarantee our workmanship for 90 days. In this situation (if someone is adding a chemical that is damaging the components we cannot guarantee that will not happen again.We tried only replacing the damaged parts last time and flushed the fluid and installed new fresh fluid, but now that the same damage is occurring we can only guess that someone is adding something to the fluid , or the problem is something residual in the brake system , that is why we recommended replacing all the brake and clutch components that touch fluid. We are willing to try and work something out but this is a mysterious case for sure.
Danbury, CT
Ronald I|2025 GMC Canyon
Confirmed Sales Customer
8/20/2025
Joe did a fabulous job in asking me why I wanted a six foot bed on the truck. Once I explained it was for a kayak, he should how the Canyon 5 foot bed has a halfway position to acommodate myn needs. I was surprised that there was not more negotiation room on the price, but they sensed that I really liked that truck
Joseph Etcheto
8/21/2025
Ronald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ridgefield, CT
Jeffrey Stewart L|2016 GMC 2500HD Sierra
Confirmed Service Customer
8/21/2025
Kate did an excellent job of communicating and the experience was seamless under the circumstances.
8/22/2025
Jeffrey, Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
MOORESVILLE, NC
Adriana M|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/21/2025
Great experience with Steve in sales and Pete in finance
Steven Ramirez
8/22/2025
Adriana, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Brewster, NY
Patrick S|2025 Chevrolet Trax
Confirmed Sales Customer
8/22/2025
Peter Hall was truly exceptional. I felt very comfortable throughout the sales and closing process
Peter Hall
8/25/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. We hope to be of service to you again!
Sandy Hook, CT
Christopher S|2025 Buick Enclave
Confirmed Service Customer
8/25/2025
Our new Buick enclave is an amazing car. We had an electrical problem that kept sending us warning thru on star And shut down all sound in car. On what turned out to be our third time coming in for the same problem. Laura reached out to Shep. He had us bring the car back immediately After failed attempts to fix the problem on 7/15 we left the car. Shep figured out the a plug was improperly in stalled. He kept after the issue until. It was so far so good solved Laura did a great job. But Shep went way out of his way to correct the issue. He is by far the best employee in service. He continuously kept me in formed as to progress after a full month and payment on a car we could not drive we got our car back. Again Shep gets triple a five star reviewed. He represents. Ingersoll to the highest
8/26/2025
Thank you so much, Christopher! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Bethel, CT
Robert S|2020 Buick Encore
Confirmed Service Customer
8/26/2025
Always top notch service
8/27/2025
Robert, we appreciate you taking the time to leave us this feedback. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
New Fairfield, CT
Barry L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/27/2025
I originally went online at Ingersoll on a vehicle search because vehicle with my personal preferences and a fair was in stock, I wasn't quite ready then. Several weeks late it was still there so I visited the dealership the week before I purchased. The dealership was clean and the staff immediately directed me to lounge are where there beverages and snacks and told me a sales person would be by. Sean came to lounge area and greeted me and took me to his sales desk area. He was friendly and worked hard at answering all my question. He took me out the vehicle and I looked it over. We returned to the sales area where discussed finance options. In the meantime, Sean had the truck brought to the front doors and then said lets take it for test drive. I drove a few miles, returned to the dealership where Sean worked some payment and finance options. After looking at options trade and values, we picked a plan and Sean returned with finance person and he explained which was best option for me and why. This was all on 08/17. I agreed to purchase that vehicle then and submitted a down payment. Sean and I followed up with each other during the week. I picked up vehicle on 08/24/2025
Rovshan Mammadov
8/28/2025
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Newburgh, NY
Nanette W|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/30/2025
Came in for vehicle inspection and oil change and tire rotation. Left and noticed that my oil pressure fluctuates more than normally. Returned to dealer. Upon second inspection my rear leaf bumper mounts are rotted and now I have an oil pan leak. I’m also missing my valve stem caps on the right side of the vehicle. So how do you think I feel. Having 2 inspections less than an hour apart. The second tech finds things the first one looses things and didn’t look under my truck. Your quick lube employer Dante needs and education in communication with the customer and better manners focusing on the person in front of him and not all over the place. When I use to bring my truck in I dealt with service advisors that went over your inspection and pointed out what needed to be done right away and what you could wait a little on. Thise days are definitely gone.
9/2/2025
Nanette, we regret to hear that you are displeased with your recent experience with us. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
Sherman, CT
Robert G|2025 GMC Sierra 1500
Confirmed Sales Customer
8/30/2025
Sean & Savuth were great!!!
Rovshan Mammadov
9/2/2025
Robert, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Yorktown Heights, NY
Priscilla S|2017 Chevrolet Malibu
Confirmed Service Customer
8/31/2025
Friendly, fast and efficient as always
9/2/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Danbury, CT
Frank D|2018 Buick Regal
Confirmed Service Customer
9/1/2025
Great people to wotk with. Dante is a real energenic young man.
9/2/2025
Frank, thanks! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
New Milford, CT
Salvatore F|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Everyone was awesome, Ryan and Logan went above and beyond, knowledgeable, courteous and very respectful. Peter was also great, working deals for us and very pleasant to work with. I can't say enough what a great experience we had. We purchased a car 3 years ago from your Pawling location and we were not pleased with the staff, the team you have in Danbury BLOWS them away.
Logan Rullo
9/2/2025
Salvatore, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dover Plains, NY
Walter C|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/2/2025
I was quickly processed at the service counter upon my arrival. Laura was great! Vehicle was completed by end of day as promised. Car wash is a nice touch. Very pleased with my first service at Ingersoll. However, I am not accepting that the change in oil viscosity will be the correction to the engine issues/recall and still maintain my rights to a new engine per the recall.
9/3/2025
Walter, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Monroe, CT
Mario M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/7/2025
Excellent
Aldeir Martins
9/8/2025
Mario, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Torrington, CT
Edward C|2025 GMC 1500 Sierra
Confirmed Sales Customer
9/7/2025
My experience at the dealership was pleasurable. Joe my salesman, Pete the finance guy and the gentleman (sorry I forgot his name) who showed me around the truck and how everything works we're courteous ,informative and knowledgeable.
Joseph Etcheto
9/8/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Massapequa, NY
Jacques L|2021 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
Knowledgeable staff. Waiting area comfortable. Good service.
9/9/2025
Jacques, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sandy Hook, CT
Benjamin M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/9/2025
I’ve worked with this dealership before and find everyone is knowledgeable friendly and helpful
Matt Almeida
9/10/2025
Benjamin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Stamford, CT
Christine P|2025 Chevrolet Equinox
Confirmed Sales Customer
9/10/2025
Ingersoll Auto is the best dealership ever. I’ve never dealt with nicer people more knowledgeable, caring respectful from the minute. You walk in the door to when you’re signing all the papers. Everybody is so wonderful. They really make you feel good about your decision.
Matt Almeida
9/11/2025
Christine, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Milford, CT
Aldeir M|2003 GMC WORKHORSE
Confirmed Service Customer
9/11/2025
They Mike & Justin always impecable.
9/11/2025
Thank you so much! It is great to hear our Service Consultants took such great care of you! We hope to be of service to you again down the road. We hope to be of service to you again!
Brookfield, CT
Steiner Inc S|2004 Chevrolet Silverado 3500
Confirmed Service Customer
9/12/2025
Great service. always 100%
9/15/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Bethel, CT
James N|2016 Chevrolet Colorado
Confirmed Service Customer
9/14/2025
Nothing bad to say about my visit. Service rep was cordial, explained everything fully and was a pleasure to work with. As always the waiting area was clean and provided coffee, tea and water as well as a tv to watch to pass the time.
9/16/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Christina F|2025 Buick Envision
Confirmed Service Customer
9/15/2025
Ingersoll Auto staff always go above and beyond and are consistently friendly, knowledgeable and responsive!
9/16/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Trumbull, CT
William S|2019 Chevrolet Equinox
Confirmed Service Customer
9/15/2025
Diagnosis fuel harness issue ans replaced car is running fine, thank you!
9/16/2025
William, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
DANBURY, CT
Gabrielle L|2019 GMC Terrain
Confirmed Service Customer
9/15/2025
As always, the service was completed in a very timely manner and the waiting room was very inviting.
9/16/2025
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
SHERMAN, CT
Michael W|2026 GMC Acadia
Confirmed Sales Customer
9/16/2025
Matt was very easy to work with and also helpful with learning about the new vehicle. Rich in the Finance Dept was also easy to work with.
Matt Almeida
9/17/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
DANBURY, CT
Ana M|2024 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
The customer service was excellent and very professional.
9/17/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Gail C|2022 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
It was great. In on time and everyone so helpful. The young lady that checked me in took the time to sinc my phone to the car as the number originally entered had to be changed ( wish I remembered her name). The wait was comfortable and not long. A special thanks to Pam Miller who checked me out. She informed me of rewards I didnt realized I had and took the time to help me navigate my phone to collect them. Saved me over $100. Thanks to everyone that did their job and all with a smile. PS , coffee was great also. Really a pleasant experience.
9/17/2025
Gail, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
SANDY HOOK, CT
Michael R|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
9/17/2025
Clean and friendly
9/17/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Warren, CT
David S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/19/2025
Sean was a great salesman and you had what I wanted in stock. I also sent a friend of mine to you as well for the identical truck in a different color. If he purchases, I assume you have some sort of reference compensation.
Rovshan Mammadov
9/22/2025
David, we appreciate your wonderful feedback of your experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Wappingers Falls, NY
Jeramie F|2025 GMC Yukon XL 1500
Confirmed Sales Customer
9/1/2025
Peter Hall was wonderful to work with. He made the process very easy. Great salesperson! Highly recommend. The office system itself is not efficient. After several calls and trying to connect with people via internet, finally had to show up to the dealership to get salesperson attention. Person who answers the phone can be very pushy to set up a test drive and doesn’t give the requested information which initiated the call. She read from a script and wouldn’t alter to customer requests. Finance, super nice guy, but found his presentation not fully transparent and could have been better organized with clearly defined fees. Tried to contact both sales and finance by phone, was told they don’t have voicemail, they wouldn’t give out email. Left messages, both people reported to me they never got the messages. So frustrating. The way the dealership runs is not helping the wonderful salespeople that work there. Could be so much better.
Peter Hall
9/2/2025
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. We hope to be of service to you again!
New Canaan, CT
Defalco Siding &|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/10/2025
I I like the seamless attention. Katie is very good at her job at keeping me in the loop for my Silverado.
9/10/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
New Milford, CT
Wanjae C|2026 Chevrolet Equinox
Confirmed Sales Customer
9/11/2025
Relaxing atmosphere.
Steven Ramirez
9/13/2025
Thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Middlebury, CT
Gina D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/11/2025
Amazing service. Very knowledgable staff, fast and easy.
Aldeir Martins
9/15/2025
Gina, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Orange, CT
Donald C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
Excellent customer service.
9/15/2025
Thank you so much, Donald! It is great to hear our team took such great care of you! We hope to be of service to you again down the road.
Newtown, CT
Steven M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/15/2025
I had a professional interaction with my salesperson and your vehicle acquisition team. However the sales manager experience was not as collaborative or positively interactive. If it wasn't for the consistent professionalism of my salesperson, I would not have purchased a vehicle from your dealership.
Lisa Provenzano
9/16/2025
Steven, thanks! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Sandy Hook, CT
John N|2021 GMC Yukon XL
Confirmed Service Customer
9/20/2025
I had my car repaired at Ingersoll and the experience was excellent .Shepard LaBree was incredibly helpful and professional.Communication was exceptional, throughout the whole process. I had to wait for one
9/20/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
monroe, CT
Kevin J|2026 GMC Terrain
Confirmed Sales Customer
9/20/2025
Aldeir was absolutely amazing to work with!
Aldeir Martins
9/22/2025
Kevin, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
New Milford, CT
Mark L|2015 GMC 3500HD Sierra
Confirmed Service Customer
9/21/2025
Service depth. Well run.
9/22/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Greenwich, CT
Kay S|2016 Chevrolet Cruze
Confirmed Service Customer
9/21/2025
Helpful.
9/22/2025
Kay, thank you for your review of our retail facility! We hope to be of service to you again!
Danbury, CT
James Q|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/23/2025
Always helpful
9/24/2025
James, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Danbury, CT
John R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/23/2025
Very Friendly and accommodating! Lucas Rocha my Salesman is Top Notch!!
Lucas Rocha
9/24/2025
John, thanks! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Halfmoon, NY
Gavin B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
Great
Matt Almeida
9/24/2025
Gavin, thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Weston, CT
Daniel G|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/24/2025
Im confident driving my vehicle knowing its been service by ingersoll
9/24/2025
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again!
BROOKFIELD, CT
Peter K|2015 GMC Acadia
Confirmed Service Customer
9/24/2025
Great service once again. In and out in 2 hrs for new battery, wipers, multi vehicle check and oil change.
9/24/2025
Peter, It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again!
New Milford, CT
Alexander B|2026 Buick Encore GX
Confirmed Sales Customer
9/24/2025
Kyle was a tremendous help
House House
9/24/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Plainville, CT
Maurica D|2025 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
The service associate was great. The one thing that disappointed me was that the car was washed and left to air dry which caused spots on the glass and mirrors.
9/27/2025
Thank you for taking the time to leave us your comments. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We value your business and your input so we hope to hear from you.
Bethel, CT
Mackenzie C|2013 Chevrolet Equinox
Confirmed Service Customer
9/20/2025
The service department rocks!!!!
9/22/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEW MILFORD, CT
Herminio L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Excelente servís end grate job
9/24/2025
Herminio, agradecemos tus excelentes comentarios sobre tu reciente experiencia con nosotros. ¡Gracias de nuevo por elegir Ingersoll Auto de Danbury! Esperamos poder servirte de nuevo.
Danbury, CT
Steven B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/23/2025
Lisa was great. Very knowledgeable and helpful
Lisa Provenzano
9/24/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Wilton, CT
Theresa W|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/24/2025
Our salesman, Patrick was very knowledgeable and helpful. Whole process was seamless! Thank you!
Patrick Rustici
9/25/2025
Theresa, thank you for your review of our retail facility! Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Woodbury, CT
Jose B|2025 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Aldier is the best have worked with him for many years and all I can say he’s the best of the best
Aldeir Martins
9/28/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Danbury, CT
Gabrielle L|2019 GMC Terrain
Confirmed Service Customer
9/28/2025
Very positive experience.
9/30/2025
Thank you for your review of our retail facility, Gabrielle! We hope to be of service to you again!
SHERMAN, CT
Wagner D|2021 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
Very pleasant
9/30/2025
Wagner, thank you for your review of our retail facility. We hope to be of service to you again!
Bridgeport, CT
James P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/3/2025
I was having an issue with my 2022 Silverado and Shepard fit me in and the technician found it was a transmission issue.
10/6/2025
James, Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Wilton, CT
Benito M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/3/2025
Excellent service
10/6/2025
Benito, As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Weston, CT
John G|2016 Chevrolet Malibu
Confirmed Service Customer
10/3/2025
I brought the car in due to check engine light was on then went off. They found and corrected the problem.
10/6/2025
John, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Danbury, CT
Marie V|2025 Buick Envista
Confirmed Service Customer
9/25/2025
My service manager was awesome
9/27/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Brookfield, CT
Gordon J|2026 GMC Canyon
Confirmed Sales Customer
9/26/2025
I was well taken care of
John Gallagher
9/29/2025
Gordon, thank you for your review of our retail facility! We hope to be of service to you again!
Newtown, CT
Victoria C|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/26/2025
As always, A+ service
9/29/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Yorktown Heights, NY
Patrick M|2022 Chevrolet Express
Confirmed Service Customer
9/28/2025
I had an 8:00 appointment. I dropped the car off the night before. My truck (my business vehicle) was taken in for assessment at 2:00pm instead of 8:00am. There was no way my service could be completed by the time I received my notice. And some of the parts we not in stock. Accordingly, my Truck was not available until 2:00pm on day 3. My truck is my business and I was without it for 2 days.
9/30/2025
Thank you for taking the time to leave us your comments, Patrick. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
RIDGEFIELD, CT
Katherin S|2025 Buick Envista
Confirmed Service Customer
9/29/2025
In the past there seemed to be a disconnect. The service person who took my car thoroughly explained the process, reminded me to use GM points and expedited a quick service because he knew I was waiting for the car.
9/29/2025
Katherin, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. Thank you, and have a fantastic day!
Danbury, CT
Eric C|2020 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
Katie K. continues to be the BEST advisor, not just delivering on promises, but consistently exceeding all expectations of the service department. This most recent service visit was completed within the estimated time frame and quoted price, and as always, Katie K.’s communication and customer advocacy remain top tier.
9/30/2025
As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Southbury, CT
Denis R|2022 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
quick service-problem resolved, very friendly technician
9/30/2025
Denis, thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Bethel, CT
Barry C|2016 Chevrolet Colorado
Confirmed Service Customer
10/6/2025
Hayley was very attentive, involved, professional, knowledgeable, patient and polite. She got me a Service Vehicle as I have a 1 hour drive to Ingersoll, very appreciated. Hayley gave me a service update daily and I was told one of the best technicians was on the job. Wish I knew his/her name as now for the 3rd day, I do think my issue has been resolved. I'm still crossing my fingers, but think it's resolved. Hayley and Ingersoll did me right (even though it was a pain) but I'm a satisfied and happy customer.
10/8/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Rocky Hill, CT
Walter O|2026 Chevrolet Colorado
Confirmed Sales Customer
10/3/2025
Sean was Amazing
Rovshan Mammadov
10/6/2025
Walter, we're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. Thank you again for choosing Ingersoll Auto of Danbury and we hope to see you again.
Ridgefield, CT
Steven J|2026 GMC Sierra 1500
Confirmed Sales Customer
10/3/2025
Zach was great, made the process incredibly smooth and easy for us
Zachary Poulin
10/6/2025
Thank you for your review of our retail facility, Steven! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Stamford, CT
Helen P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Staff are great but very disappointed to wait 2 hours for a simple tire change
10/9/2025
Helen, thank you for taking the time to leave us your comments. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to our Team Leader at (203) 730-5766 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.
Bethel, CT
Rick P|2017 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
I have been having my Suburban and Jaguar XKR serviced at Ingersoll for years. I would give their service department 5 stars—once you get there. It seems a couple of months ago something changed in their appointment scheduling process. Whomever they have scheduling appointments now is beyond useless. Scheduling the last two appointments has been a long and frustrating process. The people clearly have no idea what they are doing, and just seem to follow a script. I’m guessing they outsourced the function. It’s bad enough that I’m considering finding another service shop. The first situation was simple replacement of the liftgate actuator. I was told it would take a week—full evaluation and then order the parts. I put it off (and dealt with the annoyance of having to manually raise the gate and use a board to hold it up) to coincide with an upcoming weeklong trip to Geneva. Dropped the Suburban at Ingersoll and had the limo pick me up there, and then I’d have the limo drop me off so I could pick up the Suburban on my way home. The repair that was going to take a week was done before my flight to Geneva took off. The second was an oil change, tire rotation, and replacement of a sway bar link. Same routine, no answers. Clearly had no idea what they were talking about. Long hold…they finally said they had to check and get back to me…never got back to me. I went ahead with the oil change and tire rotation scheduling.and just replaced the link myself. If you can manage to get through their scheduling process, great. But for anything beyond an oil change avoid the wasted time and frustration—consider finding an alternative for your servicing needs.
10/10/2025
We appreciate your comments, Rick. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Roxbury, CT
Maria N|2024 GMC Terrain
Confirmed Service Customer
10/6/2025
A friendly atmosphere , great coffee!
10/7/2025
Maria, thank you for your review of our retail facility! We hope to be of service to you again!
Monroe, CT
Nicholas P|2019 GMC Terrain
Confirmed Service Customer
10/6/2025
Was just an oil change but was in and out in an hour
10/7/2025
Nicholas, thank you for your review of our retail facility! We hope to be of service to you again!
Bethel, CT
Stephen S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/7/2025
I received delivery of my 2500 Siera the day before, and found a screw in the tire. I called first thing Saturday and spoke with Jhade. She said to bring it right in for safety. For squeezing me in, I was in and out in very good time. As a new customer she also answered other questions about the service department for my future visits. .
10/8/2025
Stephen, thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. We hope to be of service to you again!
Carmel Hamlet, NY
Igor F|2025 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
good
10/9/2025
Igor, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
danbury, CT
Robert R|2022 GMC Terrain
Confirmed Service Customer
10/7/2025
As usual Ingersoll auto surpasses expectations. I had an oil change and they did everything to make me comfortable while I waited and there service took less time then expected.
10/9/2025
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bethel, CT
Robert W|2017 GMC Canyon
Confirmed Service Customer
10/8/2025
The People who work are wonderful, I brought my truck for a transmission issue and it was not fixed
10/9/2025
Robert, thank you for taking the time to leave us your comments. Our guests mean a great deal to us, and we would appreciate the chance to discuss your concerns further. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input, so we hope to hear from you.
Yorktown Heights, NY
Catherine S|2017 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Dropped car off at 7:30am and it was ready by 9:00am. Great service.
10/11/2025
Catherine, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Danbury, CT
Edward S|2024 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
Smooth
10/11/2025
Edward, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Nicholas S|2024 Chevrolet 4500 LCF Gas
Confirmed Sales Customer
10/10/2025
Staff was polite and courteous. Delivered my truck to New Jersey and covered my rental cost due to minor mistake. Went out the way to make sure I was made whole.
Aldeir Martins
10/12/2025
Nicholas, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Audubon, NJ
Michael S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/10/2025
Sean was helpful and got me into my dream truck.
Rovshan Mammadov
10/12/2025
Michael, thanks it is great to hear our sales consultant was so helpful in your search for your new car! Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Southbury, CT
Zbynek S|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/10/2025
Jason at the counter in service is a great asset to your company, he was very polite and professional. Great job!!!!
10/12/2025
Thank you for your review of our retail facility, Zbynek! We hope to be of service to you again!
newtown, CT
James S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/11/2025
It was great!! That’s why I keep going back.
Aldeir Martins
10/13/2025
Thank you for your review of our retail facility, James! We hope to be of service to you again!
Mahopac, NY
Philip L|2019 Buick Encore
Confirmed Service Customer
10/13/2025
Always efficient and easy to work with.
10/14/2025
Thank you for your review of our retail facility, Philip! We hope to be of service to you again!
Bethel, CT
Heather R|2018 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
How can you allow a vehicle to leave your premises with a low tire pressure alert on the dashboard and a tire that has only 20PSI!!!!! You claim to have test drove the vehicle to make sure everything was good so whomever did that would have CLEARLY seen the bright yellow light on the dash AND the warning that comes up. Pretty sad
10/16/2025
We appreciate your comments, Heather Anne Reed. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
New Milford, CT
John B|2023 Chevrolet Traverse
Confirmed Service Customer
10/16/2025
Excellent service from check process to getting work completed.
10/19/2025
Thank you for your review of our retail facility, John! We hope to be of service to you again!
Danbury, CT
Ron V|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/16/2025
As usual, your employees were efficient and effective. They took care of the problem within the time frame they advised. The service advisor was especially kind and understanding.
10/19/2025
Ron, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Bethel, CT
Stanley F|2022 Buick Encore
Confirmed Service Customer
10/17/2025
Quick and easy
10/20/2025
Stanley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Bethel, CT
Victor C|2015 Buick Verano
Confirmed Service Customer
10/18/2025
Everything was handled very smoothly.
10/21/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
New Milford, CT
Joseph P|2020 GMC Yukon XL
Confirmed Service Customer
10/19/2025
Service was great, when they ran it through the car wash it came out dirtier than it came there. Windows were filthy and spots all over it.
10/20/2025
Joseph, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Stamford, CT
Cole F|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/19/2025
Peter was a great help
Peter Hall
10/20/2025
Cole, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Port Chester, NY
Heather G|2025 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
Everyone is knowledgeable and friendly.
10/21/2025
Heather, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
danbury, CT
Raymond H|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
The communication from Laura, the Service writer was excellent. She kept me informed of what was being done and what the status was. I have never had such a pleasurable experience at a dealership before.
10/22/2025
Thank you so much, Raymond! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
MAHOPAC, NY
Jack I|2026 Chevrolet Colorado
Confirmed Sales Customer
10/22/2025
sales team was great. got me the truck i wanted for the price i wanted. Highly recommend .
Joseph Etcheto
10/23/2025
Jack, thanks! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Mount Kisco, NY
Kenneth B|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/22/2025
Not a problem at all everyone was very nice and a pleasure to do business with
10/23/2025
Thank you for your review of our retail facility! We hope to be of service to you again!
Danbury, CT
Ralph R|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
My first time ever leasing a vehicle. They made the process quick, easy and hassle free. My sales rep Peter Hall was terrific!
Peter Hall
10/26/2025
Thank you for your review of our retail facility, Ralph! We hope to be of service to you again!
Shelton, CT
John T|2022 Chevrolet Blazer
Confirmed Service Customer
10/23/2025
Polite staff
10/25/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Mitch O|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/8/2025
Right on schedule and got me in and out as promised!
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Brookfield, CT
Michael P|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/10/2025
I recently purchased a vehicle from Ingersoll Auto, and working with Joe E. made the entire experience smooth, easy, and enjoyable. From start to finish, Joe was professional, knowledgeable, and patient — never pushy, always focused on helping me find the right fit. He took the time to answer all my questions, walked me through the details clearly, and made sure every part of the process — from financing to pickup — went exactly as planned. It’s rare to find someone who combines genuine customer care with real expertise, but Joe does just that. If you’re in the market for a car, I highly recommend asking for Joe E. at Ingersoll Auto. He truly goes above and beyond.
Joseph Etcheto
10/12/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
MONROE, CT
Kyle W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/10/2025
Great service experience—friendly, honest, and fast
10/12/2025
Kyle, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
New Fairfield, CT
Kathy R|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
Have Shep call me. Oil change person failed to tighten the lug nust on the front drivers side rim. Hand snug only. Caused a real problem. Very bad, awful, uncalled for , dangerous situation I was put in.
10/14/2025
We appreciate your comments, Kathy. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Newtown, CT
Elaine L|2026 Chevrolet Equinox
Confirmed Sales Customer
10/13/2025
He was excellent! Great job he’s an asset to your team.
Patrick Rustici
10/14/2025
Thank you for your review of our retail facility, Elaine! We hope to be of service to you again!
CARMEL, NY
Donna L|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/19/2025
As always I have a great and pleasant experience. Justin was awesome, he got me in and out in a timely fashion.
10/20/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Seymour, CT
Raymond O|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/25/2025
Great experience, would definitely recommend
Matt Almeida
10/27/2025
Raymond, we appreciate your wonderful feedback of your experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Yonkers, NY
James / Beth S|2020 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
Accommodating , pleasant and understanding at the service desk, fixed the car, and thoroughly checked car to ensure issue was resolved before returning it .
10/27/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
BROOKFEILD, CT
Ara Y|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Did the best they could with an awful situation
10/28/2025
Thank you for taking the time to leave us your comments. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. John Juraska Service Director (203) 885-7774
New Milford, CT
Kathleen K|2018 Chevrolet Cruze
Confirmed Service Customer
10/29/2025
My service writer John was very pleasant and efficient. The waiting room was comfortable and clean. My service was performed while I waited and John came to get me when it was done. he gave me an estimate on tires and explained the current promotion.
10/30/2025
Thank you so much, Kathleen! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
New Milford, CT
Tiffany B|2016 Buick Encore
Confirmed Service Customer
10/29/2025
Whether i'm coming in to buy a car or service, the one that I already have the customer service is phenomenal. They make me feel like family, and they know who I am. My needs are always addressed with a smile. Matt in sales is wonderful, and so is justin in service!
10/31/2025
Tiffany, thank you so much, It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
New Milford, CT
James C|2022 GMC Terrain
Confirmed Service Customer
10/29/2025
Service for Terrain Recall
10/31/2025
James, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEW FAIRFILED, CT
Daniel T|2018 Chevrolet Corvette
Confirmed Service Customer
10/31/2025
had a cracked rim 0n my 2018 Corvette they fixed it no problems. Always had a good experience with their service dept.
11/3/2025
Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Bethel, CT
Alan B|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/31/2025
The service people were courteous and moved to have my vehicle serviced while I was waiting.
11/3/2025
Alan, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
BREWSTER, NY
Defalco Siding &|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/2/2025
I’ve always had such good service with Ingersoll. Things have been handled with my truck without me knowing about it in a good way keep up the good work. I always like great service when I need my truck for business. Thank you Chris DeFalco.
11/4/2025
Thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
New Milford, CT
John N|2026 GMC Terrain
Confirmed Sales Customer
10/29/2025
Perfect
Lisa Provenzano
11/1/2025
Thank you for your review of our retail facility, John! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Danbury, CT
Thomas L|2016 Buick Regal
Confirmed Service Customer
10/29/2025
I went in for my routine 5,000 mile oil and filter change. The Service Rep told me afterwards that part of my oil cap was broken off and if I wanted, I could have it replaced for $40.00. Obviously, the service tech either that day, or in my previous oil change, had broken the cap. I had no reason to ever remove the cap since for 9 years I have been going to Ingersoll for my oil changes every 5,000-6000 miles. The dealer should've come clean with me on the damage they caused vs. telling me that somehow the broken cap mysteriously appeared or was my fault and that I should pay the $40.00
11/5/2025
We appreciate your comments, Thomas. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Newtown, CT
Milton C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/30/2025
10/22/25 had trailblazer in for service.. great staff from check in, tech working on veh and check out
11/2/2025
Milton, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Fairfield, CT
Gerald P|2024 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Service advisor Justin is always a pleasure to work with
10/31/2025
Thank you so much, Gerald! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Brookfield, CT
James A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Had a 2019 Silverado with motor failure. Ingersoll worked with me to quickly get in a new truck and gave me a good deal
Peter Hall
11/4/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Carmel Hamlet, NY
Josiane D|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/3/2025
Very good
11/5/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Gary S|2017 Chevrolet Impala
Confirmed Service Customer
11/3/2025
Great service.
11/4/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Brookfield, CT
Sheryl Z|2020 Chevrolet Trax
Confirmed Service Customer
11/4/2025
Excellent customer service from Shep and Justin.
11/5/2025
Sheryl, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Danbury, CT
Karl G|2025 Chevrolet SILVERADO EV
Confirmed Sales Customer
11/4/2025
Ingersoll went above and beyond to help me with a GM repurchase for a vehicle that wasn’t even purchased at Ingersoll. Thank you
Aldeir Martins
11/5/2025
Karl, thanks! It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Plymouth, MA
Frank C|2025 Chevrolet Colorado
Confirmed Service Customer
11/6/2025
Dante was great and service was super fast and they even washed my truck!! Thank you
11/7/2025
Thank you for your review of our retail facility, Frank! We hope to be of service to you again!
CLINTON CORNERS, NY
Tom R|2022 GMC 3500HD Sierra
Confirmed Service Customer
11/7/2025
This is the second time I’ve had an issue similar to this. I have to drive over an hour and 15 minutes to get to your dealership they did almost everything on the list. The last thing on the list was rotate the tires which they did rotate the tire tires. However, they did not check or fill up any of the tires to the proper pressure once they change them on a big truck the front and back are different. Also, they did not finish hooking up the sensors properly so they would tire pressure on one of the tires they called me and claim they were done 45 minutes before you close and I didn’t notice these problems until I drove home with my truck after being dropped off so I had no option but to drive all the way home and then drive all the way back to the next day so your technician can spend 20 minutes finishing his job when he had 45 minutes left in his day the night before and I would not have had to drive all the way back, wasting many hours of my day costing me money that I lost waiting on a job that could’ve been finished the night before like I said this is the second time this type of thing has happened where I left to find out they didn’t finish the work and had to come back again. I’m sure it’s in your note somewhere hopefully although it may not be as clear like it was their fault, but it certainly was last time as well. They did not clear out the computer screen I believe was the biggest problem so I had to go back for them to do that simple job. This has cost me time and money lost deal dealing with this type of thing. It is very unprofessional and easy not to have these problems occur. Also, I called yesterday morning to ask to talk to a manager and they assured me he would call back that day. It is now 1 o’clock the following day so well over 24 hours and still have not heard from a manager again, just making the dealership seem very unresponsible
11/12/2025
Tom, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WARREN, CT
Derek C|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/7/2025
Buying the 2 vehicles with John Gallagher was a pleasure as was working with the finance gentlemen. Unfortunately I did not have a great experience during my 1st service on my new truck at Ingersol. I had scheduled a wait appt and when I arrived the service rep said this is goi g to be a very long wait based on what needed to be done. I had mentioned my new registration was on site and I figured they would put on the sticker but it wasn’t and I had to figure out for myself that it was put in the glove box. I inconvenienced my pregnant wife with a 10 month old to drive 40 minutes to come pick me up and drive me back the next day. Car was ready at 12:00 on my appointment day. Finally having left the brand new 80K truck I would’ve expected it to at least be cleaned but it wasn’t, it was more dirty than how I arrived in it. That was very disappointing, I wasn’t even asked if I wanted the cleaning which my last dealership always did. Overall not a great service experience for a client who just bought over $110,000 worth of vehicles.
11/14/2025
Derek, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Yorktown Heights, NY
Lindsay N|2018 Chevrolet Trax
Confirmed Service Customer
11/2/2025
The service tech I had was helpful, thorough & explained everything with detail.
11/4/2025
Thank you so much, Lindsay! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Bethel, CT
Victoria C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
knowledgeable, friendly
11/4/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
danbury, CT
Mark M|2020 Chevrolet Traverse
Confirmed Service Customer
11/4/2025
Jonathan went above and beyond by reaching out to me after I called the dealership and was told the earliest appointment was 2 days out. He got me in the same day, and the issue resolved in less than a few hours.
11/5/2025
Mark, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. We hope to be of service to you again!
Newtown, CT
Grand Prix Equine L B|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/5/2025
I was kept abreast of the progress with my truck's repair. Much appreciated.
11/6/2025
We appreciate your wonderful feedback of your recent experience with us. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Newtown, CT
Dan S|2020 Chevrolet Colorado
Confirmed Service Customer
11/6/2025
I was satisfied with the service.
11/7/2025
Dan, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
MAYOHOPAC, NY
Vinnie R|2012 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
Hayley was very kind and knowledgeable when dropping off the vehicle. The reason for the 4 stars vs 5 was the lack of follow-up. I was told I'd receive a call at 2p to update me on the work done and what was needed. I followed up at 4p after not hearing from Hayley and was told my vehicle will have to stay overnight. I didn't plan for this so I said I'd pick the car up. I then received a text saying the recall wasn't done yet and could come at 5:30p. I understand workloads are unpredictable and a lot for Friday afternoons, but I did not plan to leave my car since I didn't hear back. That said, the work performed was done with great detail and as quoted. I just wish the communication was better.
11/11/2025
We appreciate you taking the time to leave us this feedback. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
BETHEL, CT
Charlene S|2018 Chevrolet Trax
Confirmed Service Customer
11/10/2025
I love this dealership Everything is efficient and the staff are great and helpful and have all of the answers to my questions
11/11/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Pawling, NY
Arthur N|2020 GMC Terrain
Confirmed Service Customer
11/8/2025
Friendly, efficient.
11/10/2025
Arthur, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Southbury, CT
John N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Aldier was great!
Aldeir Martins
11/10/2025
John, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Newtown, CT
Trevor W|2015 GMC 1500 Sierra
Confirmed Service Customer
11/10/2025
I am very satisfied with my latest service visit. I always receive prompt greeting by knowledgeable and friendly service advisors and my truck worked on quickly for oil change/tire rotation, cabin filter replacment, and serpentine belt replacement. Serpentine belt was original at 10 years old and technician saw some cracks developing and recommended replacement. Only took a little over an hour on a Saturday for all work, which was excellent. Ingersoll Auto dealership has better service department than the local shops I believe, trustworthy, and competitive pricing when considering OEM parts are being used and installed by technicians experienced with my vehicle. I will continue brining my truck to Ingersol.
11/12/2025
Thank you so much, Trevor Wilantewicz! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
danbury, CT
Kelly L|2026 GMC Yukon
Confirmed Sales Customer
11/12/2025
Pleasant buying experience, nice dealership and helpful staff. Kirk was highly knowledgeable and made the experience easy
Kirk Page
11/12/2025
Kelly, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
Darien, CT
Amanda K|2026 Chevrolet Traverse
Confirmed Sales Customer
11/12/2025
John Gallagher was our sales associate and he was wonderful. He made the experience enjoyable and put us at complete ease through the whole process.
John Gallagher
11/13/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Seymour, CT
Simone L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/12/2025
I went to meet Chris Matos on a Saturday and he had the perfect car for me in all aspects, especially meeting my budget comfortably. Everything about the experience was great! Everyone in the dealership is so friendly and professional. The building is very clean and comfortable. I left with a decision on the vehicle I picked and went back on Monday for a extremely smooth process from walking in the door until leaving driving my new car in a very reasonable time frame. Chris Matos is the best salesman I’ve ever met! I have met him 10 years ago and would trust him unconditionally with my car purchases. Thank you!
Chris Matos
11/13/2025
Simone, it is great to hear our sales consultant was so helpful in your search for your new car! Thank you for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Bridgeport, CT
Severino A|2018 Chevrolet Trax
Confirmed Service Customer
11/13/2025
Associates were friendly, kind and knowledgeable. Gave a thorough explanation of what was to happen and how to remedy their findings. Facility is large and clean. My firstvisit has been a pleasant one
11/14/2025
Severino, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
brewster, NY
Michael E|2026 Chevrolet Colorado
Confirmed Sales Customer
11/14/2025
It wa get eat
Rovshan Mammadov
11/17/2025
Thank you for your review of our retail facility, Michael! We hope to be of service to you again!
Brookfield, CT
Candace T|2026 GMC Terrain
Confirmed Sales Customer
11/14/2025
Pleasant and professional
John Gallagher
11/17/2025
Candace, we want all our guests to have a comfortable and stress-free experience with us! We hope to be of service to you again!
Brewster, NY
Sharon G|2024 Chevrolet Equinox
Confirmed Service Customer
11/16/2025
Love that I’m able to wait for my car while being serviced and every one is friendly and helpful
11/17/2025
Sharon, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
croton fall, NY
Eileen G|2026 Chevrolet Trax
Confirmed Sales Customer
11/26/2025
Everyone at the dealership that I had a chance to deal with was outstanding and helping me with everything
Lisa Provenzano
11/17/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Evans, GA
Michael M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/18/2025
Buying a new car can be challenging, to say the least. In this case, it was my good fortune to have met product consultant Lucas Rocha, who was amazing to deal with. He was friendly, knowledgeable and extremely helpful throughout the entire selection and buying process. My wife and I both agree that Ingersoll of Danbury was the right place to buy our new vehicle
Lucas Rocha
11/19/2025
Michael, thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. We hope to be of service to you again!
Naples, FL
Hillary W|2024 GMC Acadia
Confirmed Service Customer
11/18/2025
When I booked my appt I spoke to an advisor sharing I would like an oil change and I had an issue with my brake pad sensor. They had booked me a 740 AM appt in which I dropped my car off the night before due to children/work schedule. By 945AM on appt day my car still had not been taken in for service. When I called for an update, I was told it would be a few more hours until they got my car in to look at it. I do not think this would have happened if it I was waiting for my car. This was unacceptable as they did not tell me it would be all day appointment, and my children had doctor appts that afternoon. After sharing I was going to come get my car without servicing, the manager got me a rental car so I could take my kids to the appointment. My car was done by 5pm that day, but I was over an hour away at my childrens' appointment, and then had to return to dealership for the 3rd time to pick up my car from a simple appointment. I asked for a service supervisor to call me in which they never did. This is the second bad service experienced I've had over the past 6 months and I have a brand new Acadia. The first time I got an oil change and the service knocked out all my tire sensors, in which I had to return to get serviced again. This is very disappointing as I used to only get my cars serviced at Ingersoll, but I will be finding a new dealership to service my cars.
11/24/2025
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
MONROE, CT
Spencer E|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Satir was great. Went above and beyond to make sure I had a good experience and made sure I got exactly what I needed.. even grabbed a couple handfuls of candy for me to take home to my kids.
New Canaan, CT
James B|2023 Chevrolet Malibu
Confirmed Service Customer
11/13/2025
very good experience. My tech was very helpful
11/14/2025
James, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Southbury, CT
William G|2022 Buick Envision
Confirmed Service Customer
11/14/2025
It was good
11/16/2025
William, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SANDY HOOK, CT
Christian D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/14/2025
Very smooth appointment
11/17/2025
Christian, thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
HIGHLAND, NY
Douglas U|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/15/2025
The service rep was very nice and helpful but originally when I made the appointment I told the person there were two things I needed to be checked out . When I brought the truck in I was informed you couldn’t do the other
11/21/2025
Douglas, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Brookfield, CT
Alfredo/ Mary M|2023 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
Excellent and fast service!
11/18/2025
Thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Gaylordsville, CT
Rodney P|2017 Chevrolet Malibu
Confirmed Service Customer
11/18/2025
Pleasant and competent
11/20/2025
Rodney, thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Danbury, CT
Michael D|2025 GMC Sierra 1500
Confirmed Service Customer
11/18/2025
Very courteous and professional
11/20/2025
Michael, thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Danbury, CT
Nicole S|2025 Buick Envision
Confirmed Sales Customer
11/18/2025
Very knowledgeable and tried to get the car we really wanted
Matt Almeida
11/20/2025
Thank you for your review of our retail facility, Nicole! We hope to be of service to you again!
Danbury, CT
Patricia H|2025 Chevrolet Trax
Confirmed Service Customer
11/20/2025
Justin who works in service and took care of my TRAX was attentive, professional and took care of passenger door problem. Called and texted to update regularly and made sure my experience was excellent. Waiting area was nice. Everyone made sure I was taken care of very thorough.
11/22/2025
Jean, thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Ridgefield, CT
Lester B|2018 Chevrolet Tahoe
Confirmed Service Customer
11/20/2025
It is a great experience going there and seeing how well everything goes and how nice all the employees are.
11/22/2025
Lester, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
MONROE, CT
Diane R|2026 Buick Encore GX
Confirmed Sales Customer
11/20/2025
John Gallegar wad an excellent sales rep. I have known him since 2008. He is professional, considerate and always has my special interest in mind when getting a new car.
John Gallagher
11/23/2025
Diane, we appreciate your wonderful feedback of your recent experience with us. We hope to be of service to you again!
NEW FAIRFIELD, CT
Melissa O|2026 GMC Terrain
Confirmed Sales Customer
11/20/2025
Peter went above and beyond for us! He was quick to reply and always so helpful! This is our 5th car from this dealership and it speaks volumes! Great job Peter and staff
Peter Hall
11/23/2025
Thank you for being a return guest at our retail facility, Melissa. We look forward to your next visit!
Newtown, CT
Brian R|2015 Chevrolet Tahoe
Confirmed Service Customer
11/20/2025
The experience was excellent, Laura and Alyson were great in all they did for me. The mechanics also did excellent work to my vehicle. This will be the first place in mind with anything GM!
11/23/2025
Brian, we appreciate your wonderful feedback of your recent experience with us. We hope to be of service to you again!
WILTON, CT
Tommy C|2026 GMC Canyon
Confirmed Sales Customer
11/21/2025
Professional interaction with salesman Zach Poulin. Rich in finance as well..I highly recommend this dealership...
Zachary Poulin
11/24/2025
Tommy, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
Lagrangeville, NY
Josh M|2025 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
Professional and knowledgeable
11/24/2025
Thank you so much, Josh! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Unionville, CT
Nicholas B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/23/2025
Na
Drew Maloney
11/24/2025
Nicholas, thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
New Fairfield, CT
Douglas P|2026 Buick Encore GX
Confirmed Sales Customer
11/23/2025
Lisa helped us find the right car for our family. She listened well and answered all my questions. We ended up buying a Buick Encore from Lisa. What impressed me most was the time she took after the sale to show my wife how to manage the features the new Buick comes with. This is the 3rd car I have bought from Ingersoll. The first time working with Lisa. I would ask for her again.
Lisa Provenzano
11/25/2025
Douglas, thanks, It is great to hear our sales consultant was so helpful in your search for your new car! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Bethel, CT
Jennifer R|2019 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
Becky was very lovely to work with, she was knowledgeable and communicative. In these current times, the bottom line is the most important. And the cost ended up being 25% more than the estimate, and that is just extreme. Total cost is what keeps me from coming back to the dealership; costs are just hiked up constantly. I will only return if I must, otherwise I will seek out more cost-effective shops in my community.
11/29/2025
Jennifer, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (203) 730-5766 when you have a chance. Thank you, and we look forward to hearing from you.
Ridgefield, CT
Gregg M|2022 GMC 2500HD Sierra
Confirmed Service Customer
11/24/2025
From communications to completing expectations, 5 star
11/25/2025
Gregg, thank you so much for the positive review! We hope you have a great day!
New Canaan, CT
Diane D|2026 Buick Encore GX
Confirmed Sales Customer
11/24/2025
Very helpful
Matt Almeida
11/25/2025
Diane, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DANBURY, CT
James H|2026 Chevrolet Traverse
Confirmed Sales Customer
11/24/2025
Peter and Rich were fantastic. They worked very well together. They made it as quick and easy as possible for me. Overall, a great experience and I will be back.
Peter Hall
11/26/2025
James, we're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Madison, CT
Jay D|2026 Chevrolet Colorado
Confirmed Sales Customer
11/24/2025
It was a pleasure working with Sean and the finance team everything went smoothly.
Rovshan Mammadov
11/25/2025
Jay, thank you for your review of our retail facility. We hope to be of service to you again!
NEWTOWN, CT
John B|2024 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Great service great staff
11/25/2025
John, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Stamford, CT
Catherine S|2017 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
Always receive great service.
11/25/2025
Catherine, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Noelle I|2026 Chevrolet Equinox
Confirmed Sales Customer
11/26/2025
Lisa was great with us. Very patient and helpful.
Lisa Provenzano
11/26/2025
Thanks for your praise and kind comments about our team. Until the next time we meet, take care!
Bethel, CT
Debra M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
Satir the salesman was professional and welcoming. He answered my questions and we worked on deal and I purchased the car. I am so happy with it.Pete from financing was a pleasure to work with.
Sotir Ivanov
11/29/2025
Thank you so much, Debra! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
Bethel, CT
Veasna R|2026 Chevrolet Suburban
Confirmed Sales Customer
11/26/2025
I was only looking to test drive and purchase the vehicle elsewhere, but Lucas was adamant that Ingersoll will have a great deal that makes sense to everyone. He didn't talk to me or treated me like another customer. He actually took the time to build a relationship and kept all of his focus and attention on me and not my wallet. He knew the exact vehicle I wanted and never tried to push me elsewhere due to pricing or cost.
Lucas Rocha
11/27/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Leslie R|2022 GMC Canyon
Confirmed Service Customer
11/26/2025
Excellent! Very professional.
11/27/2025
Leslie, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Sandy Hook, CT
Peter K|2015 GMC Acadia
Confirmed Service Customer
11/26/2025
Want to thank Justin the service rep and Josh service manager for a job well done taking care of my Acadia power steering issues. My car was repaired and ready for pickup on a timely bases.
11/27/2025
Peter, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
New Milford, CT
John R|2026 GMC Canyon
Confirmed Service Customer
11/27/2025
With appointment it took almost two hours for an oil change
11/28/2025
John, we really appreciate your feedback! Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
BETHEL, CT
James S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/3/2025
Friendly staff and quick service!
12/3/2025
James, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again!
NEWTOWN, CT
Keira K|2025 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
Service was timely and well done and the people helping were kind and patient as it was my first time at the dealership for service. Thank you!
12/4/2025
Keira, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Ingersoll Auto of Danbury
Newtown, CT
Frank D|2021 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
Always satisfied with service. Fair price, done right. Check in and out with Katie K. was a pleasure and her extra efforts appreciated. Justin L. the service advisor called with info. I expect to have some additional service done at the next oil change.
12/5/2025
Frank, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
TRUMBULL, CT
Michael L|2021 GMC 1500 Sierra
Confirmed Service Customer
12/5/2025
As usual, service was great ! Dante Cherry did an excellent job !!
12/6/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Claudia B|2026 GMC Terrain
Confirmed Sales Customer
12/5/2025
Kirk was amazing—he always goes above and beyond to meet my needs. While it wasn’t his responsibility to secure equity on my Transverse, he still did everything he could to assist me, and his dedication really stood out.
Kirk Page
12/7/2025
Claudia, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Ridgefield, CT
Darrell C|2017 Chevrolet Colorado
Confirmed Service Customer
12/9/2025
The scheduling, regular servicing, battery and wiper change were all great. I did question why I needed the battery terminal service if I was getting a new battery and terminals were clean (I had just inspected them because I had to jump start the truck), but I let it go and just paid. On the way home, I noted that the tire pressure warning light was on. Three tires showed proper pressure on the dash readings, the fourth was just a flat line. When I checked the tire, it was fine. One of the monitors must not have been reset (front right). I left a message Saturday afternoon, but I guess your party had already started. I did not get a call back on Monday. Today (Tuesday) I called asking if I could drop in tomorrow to have that sensor set. I am 45 minutes away, but happen to have a meeting in Wilton. I will be passing back through on the way to Kent between 11:00 and 11:30. Apparently there are no appointments then, but I feel that I should get squeezed on as this should have been done on Saturday when I paid over 400 bucks for my service. I will still stop by in late morning tomorrow and hope that this will be taken care of. It would be nice to confirm that and know who to contact upon arrival. Thank you. Darrell 860 488 8214
12/14/2025
We appreciate your comments, our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 885-7774 when you have a chance. We hope to hear from you. John Juraska, Service Director at (203) 885-7774
Kent, CT
William K|2015 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
In for my usual oil and filter change. Red flags raised in a couple areas per the tech's findings. Tires rotated. Off I went. Great reception, spot on details of what's needed. And not to mention that my son works for you. Not that matters, I would still use the dealership, as I have for as many years as I can remember. BTW Dante Cherry and Jade ROCK.....
12/12/2025
William, thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Danbury, CT
Michael P|2018 Chevrolet Cruze
Confirmed Service Customer
12/10/2025
Laura was extremely helpful keeping me informed of the progress of the diagnostics and repair of my vehicle.
12/10/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
DANBURY, CT
Paul K|2018 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Great job 👏
12/3/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Port St Lucie, FL
Audrey B|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/4/2025
I worked with Sean Mammadov and he was wonderful, he was a pleasure to work with. He was very communicative, answered all my questions, reached out to touch base to see if I needed assistance throughout.
Rovshan Mammadov
12/5/2025
Audrey, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Haven, CT
Kathleen B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/4/2025
Great price great service
John Gallagher
12/4/2025
Kathleen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Fairfield, CT
Thomas C|2025 Chevrolet Blazer
Confirmed Sales Customer
12/4/2025
Pat R made everything very easy to understand and was very knowledgeable.
Patrick Rustici
12/5/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Pawling, NY
Ronald F|2019 GMC Canyon
Confirmed Service Customer
12/7/2025
Everything was excellent
12/7/2025
Ronald, thanks! We always want to hear back from our Guests and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTH SALEM, NY
Beverly S|2023 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
Appreciated the frequency of calls updating me on the repair process.
12/9/2025
Beverly, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
DANBURY, CT
John S|2020 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
Pleasant, quick, and professional.
12/13/2025
John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
New Fairfield, CT
Martin H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/11/2025
Aldeir was amazing! knowledgeable, honest and professional. he made it a wonderful experience
Aldeir Martins
12/12/2025
Martin, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
New Milford, CT
Michael O|2026 GMC Sierra 1500
Confirmed Sales Customer
12/11/2025
Easy and simple experience
Drew Maloney
12/12/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Darien, CT
Michael T|2020 GMC Acadia
Confirmed Service Customer
12/10/2025
The staff is very friendly and professional. Ryan was my service advisor, and he was very courteous.
12/11/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Bethel, CT
David M|2021 GMC Canyon
Confirmed Service Customer
12/12/2025
Originally quoted approximately $379 for a transmission flush and was charged $599. They said it was a different transmission.
12/13/2025
We appreciate your comments, David. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Fairfield, CT
Raymond R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/13/2025
Daniel and Pete were great and i enjoyed my interactions with them and their expeditious process.
Daniel Drury
12/13/2025
Thank you for your review of our retail facility, Raymond! We hope to be of service to you again!
Redding, CT
Jose F|2011 Chevrolet Silverado
Confirmed Service Customer
12/15/2025
Great customer service. I was in and out quickly.
12/15/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
WILTON, CT
Levon S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
The most efficient and enjoyable experience I've had purchasing a vehicle. Everyone I had the pleasure to work with was great!
Karen Valverde
12/16/2025
Levon, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Walden, NY
Walter L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
People were very curtiouse professional and friendly
Daniel Drury
12/16/2025
Walter, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Redding, CT
Mulvaney Mechanical M|2026 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
Wrong toolboxes ordered after dealer instructed they would fit. Charged $20 for cargo net installation... not installed.The Noco jump box does not work.
12/21/2025
Mulvaney, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you are willing, our Team Leader would like to discuss your experience to resolve this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
Danbury, CT
Oliver / Maureen O|2019 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Ingersol had never let me down. Always quick, thorough, courteous and pleasant waiting room with coffee, tv and snacks.
12/18/2025
Maureen, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again!
Danbury, CT
James Q|2024 Chevrolet Traverse
Confirmed Service Customer
12/17/2025
Great service operation
12/18/2025
James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Danbury, CT
Albert W|2024 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Other than having to wait two weeks for a replacement part, the attention and service I received from Laura the service consultant was exceptional. She returned my queried phone calls almost immediately and kept me informed. When the part came in, she had the work completed very wuickky as promised. The repair has brought my vehicle back to its original condition with no other issues.
12/18/2025
Albert, thank you so much. It is great to hear our Service Consultant took such great care of you. We hope to be of service to you again down the road. We hope to be of service to you again!
Danbury, CT
Braeden W|2018 Chevrolet Volt
Confirmed Service Customer
12/18/2025
Didn't do anything, said the sensors were fine and the tires were fine even though they were clearly bald. You could clearly see there was no tread. Had to take it to get new tires and they found the rotors were damaged
12/22/2025
Braeden, thank you for taking the time to leave us your comments. Our guests mean a great deal to us and we would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. John Juraska Service Director (203) 885-7774
Newtown, CT
Katherine C|2024 Chevrolet Traverse
Confirmed Service Customer
12/20/2025
I always have a wonderful experience at the Ingersoll dealership. The staff is always kind, knowledgeable and very honest. I will continue to come to the dealership for any future services and future sales. I want to especially recognize Cory from the service department for his outstanding customer service. He went above and beyond handling the repair of my car. His communication skills are top-notch and he was very transparent about the repair process. What I thought was gonna be a difficult repair, Cory made it seamless and extremely easy to manage. I just want to recognize the amazing staff that you have at Ingersoll, including Cory and Jerry as well.
12/22/2025
Katherine, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
9 CANFIELD , NORWALK, CT, 0685, CT
Andrew C|2022 Chevrolet Trax
Confirmed Service Customer
12/22/2025
Came in for an oil change and it was very organized and quick. Everyone was friendly and professional.
12/23/2025
Andrew, we appreciate the wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
CHESHIRE, CT
Wayne Z|2018 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
Clean waiting area, restrooms plus complimentary coffee, tea and water.
12/12/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Fairfield, CT
Patrick R|2025 Chevrolet Tahoe
Confirmed Service Customer
12/15/2025
Excellent service
12/15/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
NEW FAIRFIELD, CT
Frank D|2018 Buick Regal
Confirmed Service Customer
12/16/2025
Great place to bring my car! Shep and Cory are like friends to me. I love the professional staff and the fine quality of their workmanship.
12/17/2025
Frank, thank you so much. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
New Milford, CT
Joseph D|2020 GMC 1500 Sierra
Confirmed Service Customer
12/17/2025
Service was done in a timely fashion.
12/18/2025
Thank you for your review of our retail facility, Joseph! We hope to be of service to you again!
Brewster, NY
John R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/18/2025
Matt Almeida was great! Worked with me to get a fair trade on my old Silverado. He was very helpful through the whole process. Very Knowledgeable about the new Silverado 2500 I purchased. I was able to leave with the truck the same afternoon all registered and everything it was great. I would high recommend Matt to others.
Matt Almeida
12/19/2025
John, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
New Milford, CT
Paul S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
I have been doing business with this dealership for 20 years. 5 stars all the time.
Kirk Page
12/19/2025
Paul, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Southington, CT
Laura M|2025 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
My service was handled quickly and efficient
12/21/2025
Thank you for your review of our retail facility, Laura! We hope to be of service to you again!
ridgefield, CT
Kathryn H|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/22/2025
Lisa Provenzano did an amazing job explaining everything about the 2026 GMC Yukon XL Denali. I highly recommend Ingersoll Auto of Danbury, not only for sales but service as well!
Lisa Provenzano
12/23/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Pawling, NY
Mariaanne D|2017 Buick Envision
Confirmed Service Customer
12/22/2025
I was promptly taken care of at my appointed time. The staff were courteous and friendly.
12/23/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
DANBURY, CT
Charliton C|2022 Chevrolet Suburban
Confirmed Service Customer
12/22/2025
Terrible experience for a simple oil change. They left plastic on the seat, paper on the floor, and spilled oil in the engine, causing an unbearable smell inside the car while driving. I requested an exterior car wash and it was not done. I returned the next day, but they did not touch the car, saying I would have to wait 30 minutes or more just for them to check the issue. Since I didn’t have that much time, I left and am still driving the car in this condition. Lack of care and respect for the customer.
12/27/2025
We appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
Danbury, CT
Leon B|2017 GMC Yukon XL
Confirmed Service Customer
12/23/2025
Service agents kept me up to date every step of the way on the repair progress with my vehicle.
12/24/2025
Leon, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Southbury, CT
Andrea M|2025 Buick Envista
Confirmed Service Customer
12/24/2025
I went for an oil change, apparently they did tire rotation and now the tire pressure monitor is on. When it turned on I instantly checked the T.P and they didn't even bother to set my t.p all of the tires were different. It is very frustrating! Now ill have to waste my time, gas to drive there again and figure out what is going on. The tire is not defective because I put air in it and its not dropping. My app says that no issues yet on the dashboard light is on!!!! Also they lately forget to wash or spay the car after oil change.
12/28/2025
We appreciate your comments, Andrea Mcallister. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
DANBURY, CT
Noureen K|2024 Buick Envision
Confirmed Service Customer
12/24/2025
It was good
12/24/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Wilton, CT
Adrielle S|2026 Chevrolet Equinox EV
Confirmed Service Customer
12/26/2025
👍
12/26/2025
Adrielle, thank you for the high star rating! We hope to be of service to you again!
Danbury, CT
Paul V|2023 GMC Terrain
Confirmed Service Customer
12/26/2025
Took me right in on Christmas Eve how many places do that?
12/26/2025
Thank you for your review of our retail facility. We hope to be of service to you again!
Brookfield, CT
Robert T|2024 GMC Savana Cargo Van
Confirmed Service Customer
12/29/2025
No complaints, Great experience.
12/29/2025
Robert, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
KATONAH, NY
Tyme T|2024 Chevrolet Traverse
Confirmed Service Customer
12/29/2025
We had to bring our vehicle in at a very difficult time and Laura was very compassionate. Service always good.
12/30/2025
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Brookfield, CT
George B|2026 Chevrolet Equinox
Confirmed Sales Customer
12/31/2025
I was treated very professionally by everyone which made me feel that I was very important to them.
Lucas Rocha
12/31/2025
Thank you so much, George. It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
RIDGEFIELD, CT
Brandon R|2026 Chevrolet Traverse
Confirmed Sales Customer
12/31/2025
John, Pete, and Tom were great to deal with. Always courteous and professional.
John Gallagher
12/31/2025
Brandon, we're happy you found our staff to be so supportive during your experience here at Ingersoll Auto of Danbury. We do hope we can be of assistance in the future. Take care!
Yonkers, NY
Edward H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/31/2025
Salesman was great
Aldeir Martins
12/31/2025
Edward, thank you so much for the positive review! We hope you have a great day!
Shelton, CT
Dominick V|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/1/2026
They worked with me to get the auto I deserve
Zayniel Sanders
1/2/2026
Thank you for your review of our retail facility. We hope to be of service to you again!
Lake Carmel, NY
Dave Lacava/nayive D|2025 GMC Savana Commercial Cutaway
Confirmed Service Customer
1/2/2026
Staff is always helpful and friendly. They make sure the customer is satisfied and the repairs are completed properly.
1/3/2026
Thank you for your review of our retail facility. We hope to be of service to you again!
New Fairfield, CT
Carmela K|2026 Chevrolet Equinox
Confirmed Sales Customer
1/3/2026
Outstanding Customer Care from all levels of the Dealership.
John Gallagher
1/4/2026
Carmela, As one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
New Milford, CT
Blanco E|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
Se hace un appoiment y no lo revisan , se demoran mucho arreglando
1/9/2026
Agradecemos sus comentarios, Sr. Blanco. Nuestros técnicos se dedican a brindar a cada uno de nuestros valiosos clientes el servicio de la más alta calidad y un trabajo confiable. Si lo desea, nuestro jefe de equipo quisiera hablar con usted sobre su experiencia para resolver este asunto de la mejor manera posible. Por favor, comuníquese con John Juraska, nuestro director de servicio, al (203) 885-7774 cuando tenga un momento. Esperamos su llamada.
Danbury, CT
James B|2026 GMC Terrain
Confirmed Sales Customer
1/6/2026
Excellent
Aldeir Martins
1/7/2026
James, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Michael C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/30/2025
My salesperson was Dean White and he was outstanding! I will use him for my next purchase and encourage others to ask for him when they are buying a vehicle!
Dean White
12/30/2025
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
Bethel, CT
Shawn M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/31/2025
Sean and Savuth were great! Never any pressure, listened to what I wanted and made sure I walked out with everything I wanted in my truck. I won’t need a car for a long time but if/when I do I’ll def be back!
Rovshan Mammadov
1/1/2026
Shawn, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Middletown, NY
Ali E|2025 Chevrolet Trax
Confirmed Service Customer
12/31/2025
Excellent! Thank you!
1/1/2026
Ali, thank you for your review of our retail facility. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Bethel, CT
Christopher C|2020 Chevrolet Equinox
Confirmed Service Customer
1/5/2026
Professional and friendly service, comfortable and accommodating waiting area.
1/5/2026
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Bethel, CT
Charles D|2025 Chevrolet Trax
Confirmed Service Customer
1/6/2026
Fast and quick! Great services
1/6/2026
Charles, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
danbury, CT
William S|2022 GMC Yukon XL
Confirmed Service Customer
1/6/2026
The technician identified that the tire pressure was low, which was listed on the discharge, but they did not fill it to the proper psi. This would’ve been so easy to do. I’m surprised they didn’t. Even Jiffy Lubes fills the tire air and topped off the wiper fluid.
1/11/2026
William, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Southbury, CT
Edie T|2016 Buick Envision
Confirmed Service Customer
1/7/2026
The wait was long for an oil change but it is relaxing in the wait area.
1/7/2026
Thank you for your review of our retail facility, Edie We hope to be of service to you again! !
Danbury, CT
Josiane D|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/8/2026
Excellent work .
1/8/2026
Thank you for your review of our retail facility, Josiane! We hope to be of service to you again!
New Milford, CT
Ronald K|2020 Buick Envision
Confirmed Service Customer
1/8/2026
My check engine light was on back in November. Was told a crack on the Flex Pipe most likely was the cause. The part needed to be ordered. I said I will replace the Flex Pipe at my next oil change. I was in January 9th for the oil change but was told it would take a week to get the part. Not wanting to come back in a week, I said I'll do it in 5000 miles at my Next oil change. Meanwhile, I have to drive around with the check engine light on and there isn't even a guarantee that a new Flex Pipe will turn off the light.
1/8/2026
Thank you for taking the time to leave us your comments, Ronald. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to our Service Consultant at (203) 730-5766 when you have a chance. We value your business and your input so we hope to hear from you.
Danbury, CT
Michael K|2025 Chevrolet Trax
Confirmed Service Customer
1/9/2026
I prefer to go to Ingersoll for my oil change, but sometimes the staff don't update you on what is going on with your car.
1/10/2026
Michael, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (203) 730-5766 at your earliest convenience to discuss how we can turn this experience into a positive one.
Bethel, CT
Gary M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/9/2026
Great communication from advisor
1/10/2026
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
BREWSTER, NY
Nancy / Ed B|2015 Buick Enclave
Confirmed Service Customer
1/10/2026
work performed was clean and explained in full detail
1/11/2026
Thank you for your review of our retail facility, Nancy. We hope to be of service to you again!
Seymour, CT
Pedro R|2014 Chevrolet Cruze
Confirmed Service Customer
1/11/2026
Exelente servicio
1/11/2026
Agradecemos sus excelentes comentarios sobre su reciente experiencia con nosotros. ¡Gracias por elegir Ingersoll Auto de Danbury! ¡Esperamos poder servirle nuevamente!
Brookfield, CT
Edward O|2023 GMC Sierra 1500
Confirmed Service Customer
1/14/2026
Quick and easy
1/15/2026
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Newtown, CT
Shirley H|2015 GMC Canyon
Confirmed Service Customer
1/15/2026
The work was done in a timely matter.but the prices are a little high
1/16/2026
Shirley, thank you for your review of our retail facility, Shirley Howe! We hope to be of service to you again!
SANDY HOOK, CT
John N|2014 Buick LaCrosse
Confirmed Service Customer
1/15/2026
Never an issue, check in is fast and easy. Waiting in the lounge was comfortable.
1/15/2026
Thank you for your review of our retail facility. We hope to be of service to you again!
Brookfield, CT
Wayne B|2007 Chevrolet Express
Confirmed Service Customer
1/8/2026
The dealership employees are polite and helpful. The mechanic, Winston Beard, was helpful and explained everything to me.
1/9/2026
Thank you so much! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road. Thank you again for choosing Ingersoll Auto of Danbury as your first choice for all your vehicle needs!
Redding, CT
James S|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/13/2026
Great experience as usual!!
Aldeir Martins
1/14/2026
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
MAHOPAC, NY
Nicholas B|2026 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Management is refusing to give answers through email as to why I need 3 services to my car within 2 months of ownership. It's a 2026 elevated 1500 Sierra
1/19/2026
Nicholas, thank you for reaching out to us. Please reach out to John Juraska, Service Director at (203) 885-7774 when you can so we can address this situation directly. Thank you and have a great day.
New Fairfield, CT
Robert C|2025 Buick Enclave
Confirmed Service Customer
1/15/2026
The routine maintenance that was scheduled for Jan 9, was done and was done well. The loaner was set up for me to use. No problem. The woman in the loaner department was very good. However, my car was also brought in to have a paint less dent repair, confirmed by the person I spoke to in the call center--in another country. When I got to the service area, I was told I needed to have a claim number with the company that does the repair. I came home, called AVAIL, and got a claim number. I called the claim number in to the service department. I was told that the dealership could not honor the claim, and that I needed to call AVAIL; they would send someone to my house for the repair. On Jan 12, I called AVAIL again. They told me I needed to call Nobilis for the claim. I called Nobilis, and they set up a claim with a GMC/Buick Dealership in Watertown. I asked if that dealership was the same as the Ingersoll's dealership in Danbury. I was told NO. It was a different GMC/Buick dealership, and I would have to drive my car to Watertown. I called the number they gave me only to find out IT IS INGERSOLL of Watertown. Frustrated at that point, I called the Danbury Ingersoll and spoke to Pete Terano. He heard my tale and assured me that the repair would be made in Danbury. His help took care of the issue, and we thank him for getting the issue resolved. I have an appointment set for 1/30/2026 with a loaner. I have two contracts: one for paint less repairs and an extended warranty through 10/26/2032. My question is: When/if we need the warranties, will there be a problem and who would I contact? Finally, there needs to be a Danbury number at Danbury Ingersoll to schedule an appointment, not a call center in Asia--or Alabama, Florida, or Wisconsin for the extended warranties. Thank you.
1/20/2026
Robert, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Danbury, CT
Darwin G|2026 Chevrolet Equinox
Confirmed Sales Customer
1/15/2026
Very professional and very happy helping people with questions about the cars
Lucas Rocha
1/16/2026
Darwin, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Patterson, NY
Gregory G|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/15/2026
Exceptional experience - bar none, the best experience I have had buying a new car. The team helped me identify what features and capabilities were important to my family, search for a vehicle to meet my needs, when one couldn't be found they helped me custom order one, and finally deliver the exact vehicle we wanted. I live ~1000 miles away from the dealership. Throughout the process, we received proactive and forthright communications at times that were convenient for us. And when we arrive to pickup the car, the team had put together all of the required documentation for an out of state sale and registration, schedule a time with the finance team, and spent time helping us setup onstar and configuring the vehicle. This sale literally could not have gone any better from the customer support perspective and viewpoint. Ingersoll Auto is an amazing business!
John Gallagher
1/16/2026
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Clarksville, TN
James R|2024 GMC Yukon
Confirmed Service Customer
1/16/2026
Jhade, the service agent who assisted me, was very professional in every respect: courteous, patient, understanding, etc. Besides purchasing a vehicle for my father at Ingersoll in the past, I have serviced my Yukon there. In other words, I have been interacting with the Ingersoll staff for a while. While some of those staff members have been adequately decent, Jhade was exceptional. Unlike others, she made me feel like a valued customer.
1/16/2026
Thank you so much, James! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
danbury, CT
Jeff W|2018 GMC Canyon
Confirmed Service Customer
1/16/2026
It was quick and easy. Everyone was extremely pleasant and communicated everything clear. I really liked the no pressure on an upsell.
1/16/2026
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again!
danbury, CT
Maureen O|2019 Chevrolet Equinox
Confirmed Service Customer
1/17/2026
I’ve never had the slightest issue with Ingersol Chevrolet. Always courteous and work completed properly and punctual
1/18/2026
Maureen, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
danbury, CT
Sandra S|2026 Buick Encore GX
Confirmed Sales Customer
1/19/2026
The sales gal Melissa , Jackson , And Pete were all great to work with. Appreciate working with me on pricing and the process. I love the car !
Karen Valverde
1/20/2026
Sandra, thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
Bethel, CT
Maria Fernanada A|2020 GMC Terrain
Confirmed Service Customer
1/16/2026
Everyone is very pleasant and consistently willing to help.
1/17/2026
Maria, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
Danbury, CT
Anna C|2026 Chevrolet Trax
Confirmed Sales Customer
1/16/2026
This was by far the easiest and quickest car-buying experience I’ve had. Matt Almeida made the entire process smooth, efficient, and genuinely enjoyable.
Matt Almeida
1/17/2026
Anna, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
New Milford, CT
Paul D|2017 GMC Terrain
Confirmed Service Customer
1/16/2026
Great customer service and kept me informed through out the repair.
1/17/2026
Paul, thank you for your review of our retail facility, Paul Dulin! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
SHELTON, CT